Billing Specialist

POSITION SUMMARY

The Billing Specialist manages weekly and monthly billing across multiple payer types — including Medicaid/MMIS, LTCI, VA, Private Pay, OPI, and Elder Place — ensuring accurate, timely processing to support month-end and year-end close.

• A family-owned organization with 20 years experience of raising the standards for in-home care — and we're still pushing higher.
• We build teams of driven, mission-obsessed experts whose energy and focus turn every initiative into a success
• Our process is our promise: proven systems and disciplined execution deliver exceptional care to every Community, Employee, and Client.
• A culture built to energize — powering meaningful careers for world changers who never settle.
• See How We're Raising the Bar

• • Manage and process weekly billing across all payer types, including Medicaid/MMIS, LTCI, VA/Paradigm, Private Pay, and Elder Place, plus monthly OPI billing
• • Enter, process, and track Client authorizations in coordination with Medicaid Case Managers
• • Prepare, print, and mail Private Pay invoices weekly, ensuring accuracy and timeliness
• • Support month-end and year-end close by completing all billing per Company deadlines and guidelines
• • Coordinate with the appropriate team members to promptly resolve and reprocess billing denials
• • Maintain accurate billing records and documentation across all payer types and branches
• • Perform clerical duties, including sorting and filing correspondence and preparing reports as needed
• • Cross-train on additional duties to support departmental and company operations

• • High school diploma or GED required; accounting, finance, or healthcare coursework preferred
• • 1–3 years of experience in billing, accounting, accounts receivable, or administrative support
• • Experience with insurance billing, Medicaid/MMIS, authorizations, or claims processing preferred
• • Proficient with Microsoft Office, data entry, and billing/accounting software
• • Highly organized with strong attention to detail and accurate recordkeeping practices
• • Able to work independently, exercise sound judgment, and meet deadlines in a fast-paced environment
• • Strong interpersonal and communication skills, with the ability to build trust across all levels
• • Committed to compliance, HIPAA standards, and confidentiality in handling sensitive information

In your role with Caring for Others, you're responsible for upholding, executing, and supporting our mission.

As such, it is our honor to support you with:

• • Paid Time Off and Paid Holidays*
• • 100% Company-Paid Dental Insurance and Vision Insurance*
• • 100% Company-Paid $25,000 Life Insurance Policy*
• • 100% Company-Paid Employee Assistance Program - including mental health counseling sessions, financial coaching, provider referrals, and childcare resources - available 24/7
• • Customizable Health Insurance Plans:
  Up to 100% Company Contribution to plan premium for Employee, PLUS additional contribution for Dependents as needed*
• • 401(k) Retirement Program - with Employer Match*
• • Professional Development – ongoing education, wraparound support, and leadership coaching
• • A Next-Level, Comprehensive Training and Orientation Week
• • And a supportive team to work alongside!

• Proactive, solution-oriented self-starter who takes initiative and works independently
• Values innovation, efficiency, and streamlined processes
• Excellent written and verbal communication skills in English
• Meticulous attention to detail, with accurate record-keeping and documentation
• Strong project management skills — strategic, organized, and intuitive
• Collaborative team player with excellent interpersonal skills
• Results-driven, with proven time management skills and the ability to juggle multiple priorities and deadlines in a fast-paced environment
• Exercises sound judgment and discretion in handling sensitive matters
• Tech-savvy and comfortable with a variety of software and devices
• Warm, welcoming, and professional demeanor with a commitment to outstanding customer service
• Strong commitment to compliance, including knowledge of HIPAA best practices for handling PHI
• Administrative experience in…