Executive Operations Project Manager

WHO YOU ARE

• Driven by an inner sense of purpose to impact others
• Driven by a collaborative, whatever-it-takes, get-it-done mindset
• Driven by a commitment to excellence in their role
• Are pro-active, innovative, and experts in their own unique areas

• We’re a family-owned and family-focused organization elevating the bar for in home care services
• We’re cultivating a team of mission-focused, driven experts who embody our vision and culture
• We provide the highest caliber of service and support to the growing number of communities, employees, and clients that we serve
• We are dedicated to creating an invigorating and purpose-filled work culture and valuable careers for every member of our team of world changers.
• Learn more about how we’re raising the bar in new ways at: !

• Lead high-impact, cross-functional executive initiatives from planning through execution, ensuring alignment, accountability, and measurable outcomes across departments
• Design and manage executive dashboards, reporting tools, templates, and business intelligence systems to support data-driven decision-making
• Research and implement AI and automation solutions to improve efficiency, streamline workflows, and scale operations across the organization
• Oversee contract management, key deadlines, and recurring operational priorities, providing proactive insights and recommendations to leadership
• Manage project execution within , ensuring visibility, structure, and accountability across all initiatives
• Coordinate cross-functional work by facilitating meetings, maintaining documentation, and driving follow-through to ensure completion
• Own governance of internal data, proprietary processes, and operational documentation, ensuring consistency, accuracy, and accessibility
• Lead change management efforts by ensuring systems, SOPs, and documentation are updated, approved, and implemented across the organization
• Serve as  subject matter expert, optimizing workflows, automations, reporting, and user adoption through training and support
• Support IT and operations teams in maintaining structured, secure systems including SharePoint and other internal platforms
• Maintain Executive Operations SOPs and documentation standards, including version control, naming conventions, and system organization
• Conduct research and synthesize insights to support executive decision-making and strategic initiatives
• Manage executive calendars, scheduling, agendas, and briefing materials to ensure leadership readiness
• Support planning and coordination of company events, including meetings, summits, trainings, and conferences
• Coordinate travel logistics for staff attending company events, trainings, and conferences
• Support new branch launches and expansions, including research, scorecards, planning, and cross-functional coordination
• Oversee operational setup for new locations, including logistics, procurement of furnishings and supplies, and readiness activities

• Have a high value for innovation, streamlined processes and efficiency
• Demonstrate a pro-active and solution-oriented mindset
• Ability to demonstrate self-management and take initiative
• Have excellent written and oral communication articulation in English
• Demonstrate accuracy and attention to detail, maintaining accurate records and documentation
• Possess intuitive, strategic, and organized project management skills
• Have excellent professional collaboration skills and team mindset
• Have a results-driven, task-oriented approach
• Utilize excellent time management skills, meeting deadlines, and handling multiple tasks in a fast-paced environment
• Demonstrate strong interpersonal, discretion, and judgment skills
• Have proficiency with technology and electronic devices
• Demonstrate sense of warmth, welcome, and professionalism and excellent customer service
• Demonstrate strong commitment to compliance
• Knowledge of best practices for handling PHI in compliance with HIPAA regulations
• Administrative specialty in related field – whether accounting, customer service, scheduling, billing, IT, project management, leadership, sales, marketing, business…