Concierge Receptionist

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

This is a part‑time position, Friday‑Sunday, 9:00am – 4:30pm with occasional weekdays.

Division:
Juniper Springs Senior Living – Redmond, OR – JN

Location:

Juniper Springs Senior Living – JN

The Concierge/Receptionist provides exemplary customer service in a friendly and professional manner. The role involves welcoming visitors, answering inquiries, and supporting sales, marketing, and the business office.

• Answer incoming calls and take messages.
• Greet elders, families, visitors, and team members in person and on the phone, answering questions and creating a friendly, positive environment for all.
• Assist leadership team members with Life Enrichment, Marketing, and accounting tasks (e.g., events, directing calls for marketing, receiving invoices, sorting mail).
• Monitor the entry area for visitors and guests, ensuring a neat, clean, inviting environment.
• Receive and send packages for elders, addressing questions and concerns as requested.
• Represent the community by role‑modeling core values of goodness, loyalty, faith, and fun.

• Kindness and a desire to work with the elderly; enjoy working with people in general.
• Resourceful and strong problem‑solver.
• Ability to work well with people in emotional or stressful situations.
• Organizational and follow‑up skills, with the ability to manage multiple priorities.
• Previous experience answering telephones and/or in a customer service role.
• Willingness to learn and work within a team environment.
• Good verbal communication, and ability to read, write, and speak English; resident and coworker communication may be limited to English.
• Ability to pass a criminal background check.
• Ability to perform job responsibilities with or without accommodation.

• Benefits for all team members, regardless of employment status:
• Accrue vacation and sick time starting your first day.
• 401(k) retirement savings plan after 90 days, with employer match after one year.
• Financial wellness education program.
• Wellness and fitness resources with savings discounts.
• Early access pay options.
• Career growth through ongoing training programs and mentorship opportunities.
• Additional benefits for full‑time team members:
• Medical, dental, vision, and voluntary benefit options.
• Employee and family assistance program to support emotional wellness.
• Education reimbursement program.

We believe that trusting relationships are the foundation for caring for one another. If you are guided by goodness, loyalty, faith, and fun and think you would be a good fit, we encourage you to apply.