Bilingual ERSEA; Enrollment, Recruitment, Selection, Eligibility and Attendance Specialist

Are you bilingual in English and Spanish & looking for an opportunity to make a meaningful impact? Join us as a Bilingual ERSEA Specialist and help ensure full enrollment in our Head Start/Early Head Start programs. You'll help support recruitment efforts while collaborating with a dedicated team and engaging with the community. Make a difference in the lives of children and families and come to work for one of Oregon’s 100 Best Nonprofits!

Location: Redmond

Compensation: $27.41/hour

Hours: Regular full-time 40 hours/week, subject to normal school year furloughs (furloughs are approximately a total of 8 weeks per year)

Benefits: 100% premium paid Medical, Dental, Vision and Life Insurance, Agency paid Retirement plan (up to 6 %!), almost 2 weeks of paid vacation accrued within first year, plus 14 paid Holidays annually and a separate sick leave accrual

Neighbor Impact's Head Start and Early Head Start programs provide comprehensive early childhood education and family support services to economically disadvantaged families in Central Oregon. These programs serve children from prenatal stages through age five, integrating high-quality early education with essential services such as health screenings, nutrition, and family advocacy.

The Bilingual ERSEA (Enrollment, Recruitment, Selection, Eligibility and Attendance) assists the ERSEA Coordinator in maintaining full enrollment in the Head Start/Early Head Start programs by processing applications, conducting in-person interviews, and determining income eligibility. This role will also assist in maintaining the data system (Child Plus) while ensuring compliance with policies, correspond with parents regarding application status, and maintain accurate records.

Additionally, they support recruitment efforts, collaborate with the ERSEA team, and communicate effectively with community partners, and attend relevant meetings and trainings as assigned.

• Associate degree required, or in lieu of a degree.
• 2+ years experience of full‑time equivalent office, administrative, social services, or customer service work, and/or professional certifications in family services or ERSEA.
• Bilingual in Spanish and English required.
• Must be detail oriented and maintain a high level of accuracy.
• Valid driver’s license.
• Proof of current auto insurance.
• Current enrollment in the Office of Child Care’s Central Background Registry.
• Access to reliable transportation.
• Above certifications must be kept current to remain employed.
• Must have an initial health examination and a periodic re-examination (as recommended by health care provider) to ensure employees do not pose a significant risk to the health or safety of others.

• Head Start experience preferred.
• Head Start parent or past parent preferred.