Clinic Manager, Lakes - Redmond​/Sisters

Clinic Manager, High Lakes - Redmond/Sisters

Redmond, OR

Praxis Health is hiring a Clinic Manager in Central Oregon. The Clinic Manager will supervise all office staff at the Redmond and Sisters locations, ensuring prompt, courteous, and high-quality care for patients. Responsibilities include managing day-to-day clinic operations, maintaining performance standards, scheduling, optimizing the medical billing system, overseeing third-party reimbursements, physician billing, collections, contract administration, and management reporting. The role requires strict HIPAA compliance and privacy adherence.

Supervisory experience is required; a background in healthcare management is highly preferred. We are seeking a confident, results-driven individual who can quickly get up to speed. Strong problem-solving skills and effective staff management are essential. This position reports to the Regional Director.

Schedule: Full-time, Monday–Friday

• Paid Time Off
• 401(K) with discretionary employer match
• Medical with In-Network & Custom Network discounts
• No Laboratory Charges for In-House Testing

• Collaborates with the Regional Director and Regional Administrator on development, implementation and training related to clinic goals, policies, procedures, mission, and work standards.
• Coordinates and evaluates daily operations. Recommends procedures, treatments or other course of action to assist staff.
• Management of all clinic staff.
• Establishes and maintains communication as the liaison between employer, providers, staff and patients.
• Participates in the development of quality improvement processes.
• Maintains performance standards of supervised employees including performance evaluations, discipline, training and development.
• Monitors and evaluates patient care by observing and guiding staff performance according to clinic standards of care, policies and procedures.
• Ensures adequate staffing levels through timely and effective recruitment.
• Delegation and monitoring of all office responsibilities.
• Effective and timely staffing, training, and evaluating employees.
• Guides employee actions by researching, developing, writing, and updating office policies, procedures, methods, and guidelines.
• Understands and adheres to HIPAA policies, procedures and regulations to assure patient confidentiality.
• Updates job knowledge by participating in educational opportunities; reading professional publications and appropriate email updates.
• Works with other supervisors, managers, physicians, staff and the regional administrator to facilitate cross-training and ensure inter-department communication and cohesion.
• Provides daily intervention and resolution of problems by responding to physician and patient complaints.
• Assumes responsibility for patient, provider and staff satisfaction. Ensures the delivery of quality and efficient patient care by all staff.
• OSH A coordination and ensures the clinic remains compliant with regulations.
• Other duties may be assigned.

Education:

• Bachelor's (Preferred)
• MHA or MBA, or MS in health administration / business administration / sciences (Preferred)

Experience:

• 3 – 6 years of experience in the management of a clinic.
• 2 or more years of Electronic Health Record experience preferred.
• Accurate and detail oriented; problem solving; pro-active planning; metric development; good organizational and communication skills; ability to work with other department managers and supervisors; experience with management of staff; ability to manage workload and empower others.

Manual dexterity for office machines including computer and calculator; ability to sit for extended periods. May lift up to 50 pounds occasionally as part of clinic operations.