Human Resources Manager

Description

The Human Resources Manager manages core HR operations and serves as the primary Human Resources partner to a mission-driven, fast-growing organization. This hands‑on, individual‑contributor role requires strong Human Resources expertise, sound judgment, and the ability to work independently across a broad, compliance‑sensitive workload in close partnership with the Leadership Team. This is an in‑person, office‑based role in Central Oregon (Redmond, OR)

• A family‑owned organization with 20 years experience of raising the standards for in‑home care — and we're still pushing higher.
• We build teams of driven, mission‑obsessed experts whose energy and focus turn every initiative into a success
• Our process is our promise: proven systems and disciplined execution deliver exceptional care to every Community, Employee, and Client.
• A culture built to energize — powering meaningful careers for world changers who never settle.
• See How We're Raising the Bar

• Serve as the first point of contact for the HR function, monitoring and responding to the HR inbox, ticketing board, physical mail, and phone line in a timely, professional manner
• Administer the workers' compensation process end‑to‑end, including claim intake, reporting, carrier coordination, return‑to‑work planning, and record‑keeping
• Administer and manage leave of absence programs (FMLA, OFLA, ADA accommodation, personal and medical leave) and the unemployment claims process, ensuring compliant and timely handling
• Administer employee benefit programs, including enrollment, eligibility, vendor coordination, and employee inquiries
• Provide payroll processing and HRIS support, including processing wage garnishments and responding to employment/income verification requests
• Own and continuously improve the Employee Training Program, ensuring content is current, compliant, and effectively delivered
• Provide day‑to‑day HR support to branch locations, acting as a trusted, responsive resource for Branch Leaders, Supervisors, and Employees, and lead performance management and offboarding activities
• Operate as the de‑facto HR resource in the absence of a dedicated HR leader, following established SOPs and exercising sound, independent judgment while escalating appropriately

• Bachelor's degree in Human Resources, Business Administration, or a related field, or equivalent combination of education and experience
• Minimum of 5 years of progressive Human Resources Generalist, Manager, or HRBP experience, including hands‑on work with benefits administration, leave management, workers' compensation, and unemployment claims
• Demonstrated ability to work independently and make sound HR decisions in an environment without a dedicated onsite HR leader
• Strong interpersonal and communication skills, both verbal and written, with the ability to build trust and work effectively across all levels
• High level of integrity, discretion, and professionalism in handling confidential information, including adherence to HIPAA and other regulatory obligations
• Strong judgment, problem‑solving ability, and adaptability to shifting priorities and business needs
• Ability to work effectively in a fast‑paced, dynamic environment with reliable, predictable, and punctual attendance
• PHR, SHRM‑CP, or higher HR certification preferred; prior experience in home care, healthcare, or a multi‑site/branch services organization a plus

In your role with Caring for Others, you're responsible for upholding, executing, and supporting our mission.

As such, it is our honor to support you with:

• Paid Time Off and Paid Holidays*
• 100% Company-Paid Dental Insurance and Vision Insurance*
• 100% Company-Paid $25,000 Life…