Medical Interpreter - Spanish

Description

Medical Interpreter - Spanish

Monday-Friday: 8am-5pm Redmond COPA

The Opportunity

As a Medical Interpreter at COPA, you'll play an important role in creating a welcoming, accessible healthcare experience for children and families. You'll provide accurate Spanish interpretation during appointments, by phone, and across COPA’s clinics, helping patients, families, and care teams communicate clearly and confidently. You'll also help families understand care plans, navigate referrals and community resources, stay connected to preventive care, and access the information they need to support their child’s health.

If you're passionate about helping families feel heard, respected, and supported throughout their care, this is an opportunity to make a meaningful difference every day.

The Company

Central Oregon Pediatric Associates (COPA) has been caring for kids and families in Central Oregon for over 50 years, building lifelong relationships and helping children thrive from newborns to teens. Our mission is to provide exceptional, right-fit care for kids at every age and stage, and our vision is to improve the health of all kids in our community. We do this in a welcoming, inclusive environment where collaboration, openness, play and accountability are part of how we care, not just what we do.

At COPA, you'll work alongside people who value kindness, teamwork, and earning families’ trust every single day.

The Job

• Provide accurate Spanish interpretation for patients, families, providers, and staff during in-person visits and by phone across COPA clinics.
• Translate medical and patient education materials from English to Spanish while following COPA standards and the National Code of Ethics and Standards of Practice for Interpreters in Health Care.
• Help families understand diagnoses, treatment plans, preventive care recommendations, and important safety information while supporting clear communication and trust with their care team.
• Help patients navigate COPA and community resources, including referrals, specialty care, nurse advice, Poison Control, and other services that support their child’s health.
• Support interpreter scheduling and ongoing interpreter training while traveling between COPA locations as needed and partnering with care teams to create a welcoming, family-friendly experience.

Benefits

• 401k and Profit sharing
• HSA, HRA and FSA Enrollment
• Medical, Life, Vision and Dental Insurance
• Supplemental insurance Options
• Pediatric Care Benefits
• Employee Assistance Program (EAP)
• Working with Amazing Kids

• High school diploma or equivalent required.
• Certification from Medical Interpreting program recognized by the Oregon Health Authority required.

• Minimum 3 year of customer service required; medical interpreting and medical office experience preferred.
• Fluency in Spanish and English. Current knowledge of medical terminology and procedures. Ability to translate critical medical information precisely and accurately from English to Spanish. Spanish language written translation skills.
• Clerical experience in clinical setting desired. Intermediate and advanced phone, verbal and computer skills.
• Ability to work well under pressure with minimal supervision. Flexibility and willingness to handle a variety of tasks. Ability to handle the changing needs of the department and organization.
• Epic EMR experience preferred. Proficient with Microsoft Office Suite.

• Use of clear and audible speaking voice and the ability to hear normal speech level in person, over the telephone or through use of other required technology. Sitting or standing for long periods of time. Frequent repetitive motion includes computer keyboard use, reaching with hands and…