Public Safety Officer

Public Safety Officer

Reports To:

Security Program Supervisor

Department:
Security

Date Last Reviewed:
September 2025

Pay range: $23.74 - $30.39. Swing Shift Differential: $2.50/hr night Shift Differential: $5.50/hr weekend Differential: $2.00/hr.

The Public Safety Officer ensures the safety of patients, caregivers, and visitors of St. Charles Health System. This position ensures the safety and security of all property, including buildings, equipment, and assets on St. Charles Health System property. The officer adheres to all applicable rules, statutes, and ethical guidelines, including secure transport of patients during behavioral health crisis and ensuring safe transportation to other facilities in accordance with the St.

Charles Code of Ethics and Oregon Administrative Rules.

• Performs secure transport, assessing the need for restraints and using the least restrictive method to secure the patient in a caged vehicle in accordance with Oregon state statutes.
• Adheres to all provisions outlined in the St. Charles Behavioral Health Code of Ethics, including all integrity guidelines.
• Responds to emergency codes.
• Works as a security dispatcher: takes calls, coordinates officer movement and priorities, interacts with tracking software, and completes reports.
• Monitors security cameras and other security systems.
• Completes timely and accurate reports such as code gray debriefs, after-action reports, and special security reports.
• Monitors parking and enforces hospital parking rules.
• Escalates all policy violations to security leadership.
• Serves as a front‑line customer representative for the hospital; greets patients and visitors and provides way‑finding services.
• Conducts real‑time threat assessments and recommends actions upon recognition or notification of any real or perceived threat to the organization, facility, department, or caregiver.
• Removes items that a patient could use to injure themselves or others.
• Operates vehicles safely in accordance with traffic laws while transporting patients.
• Provides first aid or CPR as appropriate within scope in emergent patient situations.
• Completes all required documentation to regulatory agency standards.
• Ensures the safety and security of all patients, caregivers, visitors, and property of St. Charles Health System.
• Operates metal detectors (stationary and handheld) and maintains use within policy.
• Frequently inspects buildings to ensure security of entrances, departments, and public areas.
• Provides professional service and direction to patients and families presenting after hours for care.
• Leads de‑escalation support as situations require.
• Coordinates with admitting and nursing staff to ensure all entrances are monitored.
• Manages crowd control during mass casualty or large events that may bring numerous patients and non‑patients to the hospital.
• Monitors cameras, secure doors, and responds to alarms related to facility issues; troubleshoots system problems as trained.
• Follows all safety rules and procedures for work areas.
• Functions as an unlicensed assistive care provider under the direction and supervision of registered nursing.
• Supports the vision, mission, and values of the organization in all respects.
• Supports Lean principles of continuous improvement, acting as a champion of change.
• Provides and maintains a safe environment for caregivers, patients, and guests.
• Conducts all activities with the highest standards of professionalism and confidentiality.
• Complies with all applicable laws, regulations, policies, and procedures; reports known or suspected violations and cooperates fully with investigations.
• Delivers customer service and/or patient care that promotes goodwill, and is timely, efficient, and accurate.
• May perform additional duties as assigned.