Ground​/Ramp Service Agent

Position: Ground/ Ramp Service Agent
** Company
* * Horizon Air

** The Team*
* Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or behind the scenes, we want to hear from you if you can be welcoming to people from all walks of life, think on your feet, and manage a flexible schedule. In return, you'll receive a competitive total rewards package, professional development opportunities, and other benefits that are all designed to take you places.

** Role Summary*
* The Ground Service Agent works in a fast-paced environment performing activities related to working on the airport ramp and keeping flights running smoothly and safely.

** Key Duties*
* + Load and offload luggage and cargo, transporting to various airport locations.

+ Distribute all paperwork to flight crews including fuel slips, load plans, cargo manifests and flight releases.

+ Marshals and pushes back aircraft.

+ Prepares weight and balance forms and ensures load integrity by inputting accurate commodity codes and weights into a data entry system.

+ Service aircraft as necessary to include lavatory, potable water, aircraft grooming, deicing and security searches.

+ Operates and/or drives multiple types of equipment, such as belt-loaders, tugs, air-start units, bag carts, lavatory carts and deice trucks.

+ Execute aircraft tow operations if required.

+ Performs other duties as assigned.

** Additional Details*
* +
** Starting wage:** $19.12 per hour (non-negotiable)

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* Schedule:

** 15 to 30 hours per week

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** Availability:
** Weekend and holiday availability is required

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** Split-shift differential:
** When working a split shift, employees receive a $2.25 per hour differential. A split shift includes working a morning (AM) shift, taking an unpaid break, and returning for an evening (PM) shift.

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** Effective split-shift hourly rate:** $21.37 per hour (base wage + differential)

** Day in the Life*
* For a preview of a day in the life of a Horizon Ground Service Agent, view the video below.

If you are unable to view the video click here.

** Job-Specific Experience, Education & Skills*
* ** Required*
* + Strong written and verbal communication skills.

+ Ability to juggle multiple tasks in a fast-paced environment.

+ Must have a valid unexpired driver's license issued by a US state, a US territory or the District of Columbia.

+ Ability to consistently lift 50 pounds.

+ Must be able to stand for long periods of time.

+ Must be able to bend, stoop, squat, reach and grasp.

+ Ability to perform basic mathematics.

+ Ability to work a flexible schedule including nights, weekends and holidays.

+ Ability to participate in paid training that may require overnight travel.  

+ Ability to obtain USPS Mail Handling Certification.

+ Ability to obtain airport security clearance.

+ Ability to communicate in English, high school diploma or equivalent, minimum age of 18, and authorization to work in the U.S.

** Job-Specific Leadership Expectations*
* Embody our values to own safety, do the right thing, be caring and kind, and deliver performance.

** Starting Rate*
* USD $19.12/Hr.

** Total Rewards*
* _Alaska Airlines, Hawaiian Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status._

+ Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air

+ Comprehensive well-being programs including medical, dental and vision benefits

+ Generous 401k match program

+ Annual bonus plans

+ Generous holiday and paid time off

For more information about Alaska/Hawaiian/Horizon Total Rewards please visit our career site and view benefits.

** Airport SIDA Badge Requirements*
* Important notification for employees working at an airport or maintenance hangar:
Employees will be required to obtain a SIDA badge provided by the airport authority and maintain good standing in order to keep their SIDA badge. Review theSIDA Badge Requirements document for a comprehensive overview. If an employee does not qualify for a SIDA badge or has their SIDA badge pulled from them, the employee will be terminated.

** Regulatory Information*
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