Ground/Ramp Service Agent
Listed on 2026-09-18
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Transportation
Airport Operations & Services, Transportation & Logistics
Company:
Horizon Air The Team
Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or behind the scenes, we want to hear from you if you can be welcoming to people from all walks of life, think on your feet, and manage a flexible schedule. In return, you’ll receive a competitive total rewards package, professional development opportunities, and other benefits that are all designed to take you places.
RoleSummary
The Ground Service Agent works in a fast-paced environment performing activities related to working on the airport ramp and keeping flights running smoothly and safely.
Key Duties- Load and offload luggage and cargo, transporting to various airport locations.
- Distribute all paperwork to flight crews including fuel slips, load plans, cargo manifests and flight releases.
- Marshals and pushes back aircraft.
- Prepares weight and balance forms and ensures load integrity by inputting accurate commodity codes and weights into a data entry system.
- Service aircraft as necessary to include lavatory, potable water, aircraft grooming, deicing and security searches.
- Operates and/or drives multiple types of equipment, such as belt-loaders, tugs, air-start units, bag carts, lavatory carts and deice trucks.
- Execute aircraft tow operations if required.
- Performs other duties as assigned.
For a preview of a day in the life of a Horizon Ground Service Agent, view the video below. If you are unable to view the video .
RequiredJob-Specific Experience, Education &
Skills:
- Strong written and verbal communication skills.
- Ability to juggle multiple tasks in a fast-paced environment.
- Must have a valid unexpired driver’s license issued by a US state, a US territory or the District of Columbia.
- Ability to consistently lift 50 pounds.
- Must be able to stand for long periods of time.
- Must be able to bend, stoop, squat, reach and grasp.
- Ability to perform basic mathematics.
- Ability to work a flexible schedule including nights, weekends and holidays.
- Ability to participate in paid training that may require overnight travel.
- Ability to obtain USPS Mail Handling Certification.
- Ability to obtain airport security clearance.
- Ability to communicate in English, high school diploma or equivalent, minimum age of 18, and authorization to work in the U.S.
Job-Specific Leadership Expectations:
Embody our values to own safety, do the right thing, be caring and kind, and deliver performance.
Pay DetailsStarting Rate: USD $19.12/Hr. Pay Details:
- Starting wage: $19.12 per hour (non-negotiable)
- Schedule:
15 to 30 hours per week - Availability:
Weekend and holiday availability is required - Split-shift differential:
When working a split shift, employees receive a $2.25 per hour differential. A split shift includes working a morning (AM) shift, taking an unpaid break, and returning for an evening (PM) shift. - Effective split-shift hourly rate: $21.37 per hour (base wage + differential)
Alaska Airlines, Hawaiian Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.
- Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air
- Comprehensive well-being programs including medical, dental and vision benefits
- Generous 401k match program
- Annual bonus plans
- Generous holiday and paid time off
For more information about Alaska/Hawaiian/Horizon Total Rewards please visit our career site and view benefits.
Airport SIDA Badge RequirementsImportant notification for employees working at an airport or maintenance hangar:
Employees will be required to obtain a SIDA badge provided by the airport authority and maintain good standing…
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