Executive Assistant to Chief of Police

The City of Redmond is a thriving, culturally diverse community and home to over 80,000 residents. Redmond is the hub of an array of commerce and industry ranging from technology, aerospace, and gaming to biomedical and innovation start-ups. In this role, you will represent the city, and our values of service, integrity, accountability, belonging and stewardship.

The Administrative Supervisor (Executive Assistant to the Chief of Police) provides technical and complex administrative support for the Chief of Police, including coordinating meetings and calendars, facilitating special projects and programs, and providing high level customer service. The incumbent performs a wide variety of tasks requiring initiative, independent judgment and working knowledge of City organization and programs. Work entails dealing with confidential and sensitive issues requiring a high degree of discretion.

The incumbent also serves as a liaison between the police department and other departments throughout the City, and other agencies. Provides supervision to other administrative and clerical staff as assigned.

• Independently plan and coordinate department functions and services; provides administrative management of sensitive and confidential issues.
• Anticipate the needs of and manage the day-to-day operations of the Office of the Chief. Communicate with staff, organize appointments, prepare, and respond to questions.
• Prepare information necessary for assigned projects, including researching, collecting, analyzing, and compiling data and information; prepare reports and present information to a variety of audiences
• Compose and prepare a variety of correspondence, reports, and other materials. Review documents and communications on behalf of the department for content and accuracy.
• Manage the schedules and calendars of the Chief of Police, organize meetings and coordinate department staff attendance at various meetings, events, and conferences. Coordinate travel arrangements.
• Screen and sort incoming mail to the Chief’s office, determining priority of items for consideration. Prepare appropriate responses or refer to appropriate department staff and track responses.
• Serve as a liaison between the police department and the community, staff, and other agencies; use sound judgment to respond to citizens regarding sensitive issues; take responsibility for decisions, exercise tact, independence and initiative in managing sensitive and confidential matters and situations.
• Facilitate and coordinate communication between police department and the community, city departments and/or City Council. Manage constituent inquiries and concerns; research and analyze relevant constituent issues.
• Provide excellent customer service and assist with administrative problems as they pertain to the department; disseminate information throughout the department and/or City; prepare and distribute reports and memos to other departments, employees and/or the public.
• Maintain and track personnel and departmental data, directories, and files.
• Create, update, and maintain routine and moderately complex spreadsheets, documents, invoices, requisitions, and agreements.
• Prepare budget offers and expense reports for the department.
• Supervise, plan, organize and direct the work of assigned staff.

• City organization and local government structure, practice, and procedures.
• Techniques and methods of project management.
• Highly skilled in providing support at the executive level and in responding to and providing solutions to sensitive and confidential matters.
• Professional standards for business correspondence.
• Advanced knowledge and technical proficiency in a variety of computer programs including Microsoft products such as Word and Outlook; familiarity with SharePoint, One Note, Excel, Enterprise Accounting software, and City timekeeping and workforce management systems, including Telestaff, UKG (formerly Kronos).
• Utilizing software to produce perform analysis, manage data, and develop reporting.
• Strong written and verbal communication skills.
• Providing high level of customer service.
• Principles of supervision, training, and…