RCA Concierge

RCA Concierge (PT) - Trilogy at Redmond Ridge HOA (Redmond, WA)

This is an on-site position with a Monday through Friday schedule (12 PM - 4 PM).

We are offering $26-$28/Hourly DOE.

• Minimum 1-2 years of admin and/or reception experience required.
• Ability to prioritize tasks in a fast-paced environment, while handling various interruptions.
• Exceptional customer service skills, with a keen focus on resident experience.
• Polished and professional verbal and written communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

• Serve as the primary front desk receptionist, greeting visitors, residents, board members, vendors, and guests in a professional, welcoming manner while maintaining a positive and organized reception area.
• Answer and manage incoming phone calls efficiently, directing inquiries, providing information, and resolving routine issues promptly.
• Respond to emails and other communications from homeowners, board members and team members in a timely and courteous manner.
• Provide administrative support to the site team, including preparing documents, maintaining records, scheduling meetings/appointments, and assisting with various office projects.
• Demonstrate excellent customer service skills when interacting with homeowners/residents and board members, addressing concerns professionally and courteously.
• Support overall community operations by maintaining accurate records, processing routine request, and contributing to a smooth, resident-focused environment.

Apply today and join our team!