Administrative Assistant

Administrative Support Specialist

General

- Job Title:

Administrative Support Specialist
- Type:
Contract
- Level: Mid-Level

- Location:

Onsite at Building REDW-D
- Workplace:
Onsite, 100% availability required
- Duration: ASAP to [end date], with potential for extension

About the job
- How do you ensure timely processing of high-volume paper filings and troubleshoot printing issues? - How do you track and update case status within the case management software tool in real time? - How do you conduct data audits to ensure data integrity? - How do you escalate urgent US Immigration cases effectively? - How do you prioritize and manage work in a high-volume, fast-paced environment?

Do such questions intrigue you?

Summary of the opportunity
- Client Overview:
We are hiring for a technology company that supports the immigration journeys of their visa-dependent employees.

- Role

Summary:

The Administrative Support Specialist will play a crucial role in providing administrative support to the US Immigration Team's high-volume operations, ensuring timely and accurate processing of immigration filings, troubleshooting printing issues, tracking case status, conducting data audits, and supporting other project and task needs.

Responsibilities and Duties
- Process high-volume paper filings, including collating, copying, distributing for signature, scanning, and mailing hardcopy US Immigration filings in a timely manner
- Troubleshoot high-volume printing issues
- Triage and escalate urgent US Immigration cases efficiently to appropriate teams
- Track, update, and confirm case status within case management software tool in real time
- Run and analyze case status reports within case management tool
- Conduct data audits and work with stakeholders to ensure data integrity
- Provide support on other projects and tasks as directed

MUST-Have

Skills and Qualifications
- Bachelor's degree required in any field - 1+ years of experience in administrative support or related roles
- Proficient in Microsoft Office tools including Outlook, Excel (leveraging data), Word, Teams, and One Note
- Experience building out/documentation processes using One Note
- Experience in high-volume operations working with cross-functional teams Preferred

Skills and Qualifications
- High GPA
- Strong attention to detail, organizational, critical thinking, and time management skills
- Strong written and verbal communication skills
- Ability to navigate complex and ambiguous situations
- Ability to lift up to 20 lbs

Exciting Opportunity:
This role presents an exciting opportunity to work with a high-volume, sophisticated team, gaining exposure to aspects of the Legal profession/Law and the opportunity for autonomy.

- Competitive Compensation:
Competitive hourly rate offered.

- Application Process:

To apply for this role, please apply online or email your resume, highlighting your relevant experience and qualifications. Please ensure that your application provides accurate information.

- Equal Employment Opportunity:
We are committed to diversity and inclusion. We have a non-discrimination policy and encourage diverse candidates to apply. We provide accessibility and accommodation for applicants with disabilities.