Engagement Planner - Redmond, Wa

Eurest

Salary: $80,500 to $82,000 /year

Pay Grade: 13

Other Forms of Compensation:

As the leader in business and industry dining, Eurest is the company to join if you want a rewarding career packed with limitless opportunities. We feed the employees of the nation's largest and most‑prestigious companies — in every state and across all industries. As a member of Eurest's leadership and professional support team, you will help our 16,000 chefs and in‑unit associates excel as they deliver world‑class meals in corporate cafes and executive dining rooms with on‑site catering through vending innovations and more.

Our company is innovative, high performing and fast growing. Our teammates are enthusiastic, committed to quality and thrive on consistently delivering unparalleled results. And did we mention we work with exciting companies and at interesting locations? Come grow your career with Eurest.

The Engagement Planners are responsible for managing the pre‑qualification and planning of briefings, tours and nonstandard events coordinated through the Customer Experience Team. The planning process for this role includes client & stakeholder meetings, scheduling & logistics, billing & fees, as well as account team onboarding and awareness. The pre‑qualification process includes the evaluation of new requests, based on each center's criteria and availability.

Key Responsibilities:

• Use booking tools and internal applications to review, schedule, and approve requests for briefings, tours, events, summits, & internal/external meetings.
• Pre‑qualification of briefings and tours, based on each center's criteria and availability.
• Account team awareness and training.
• Management of non-standard operational requests.
• Manage multiple inboxes, calendars, and booking tools.
• Billing & fees for all briefing/tour and event incurred costs.
• Schedule appropriate furniture delivery/removal.
• Coordinate support with internal and external teams and vendors (Catering, Tech, Transportation, Interpretation), maintain the relationships to ensure consistent quality of service.
• Manage all logistical communication to respective stakeholders.
• Speaker procurement & communications.
• Facilitates and attend department meetings.
• Organize and maintain essential information and resources in One Note, Teams sites, and SharePoint.
• Train and oversee backup responsibilities, ensuring seamless coverage when out of the office.
• Other duties and projects as assigned.

Preferred Qualifications:

• Bachelor’s degree preferred.
• Extensive experience with Microsoft products and current Microsoft Industry Tools.
• Highly proficient in MS Office including Outlook, Word, Excel, and PowerPoint.
• Ability to learn new tools/software.
• 3‑5 years of experience in Customer Service.
• 2+ years of planning experience. Experience planning business events — product releases, trade shows, conferences, etc. If not large, you must have experience planning multiple high-level events at once.
• Extremely professional and client‑focused. Able to interact with all levels of business clients.
• Strong interpersonal and hospitality/customer service skills.
• Excellent communication skills are a must (both verbal & written).
• Process‑oriented, organized, and strong attention to detail, yet flexible.
• Self‑motivated and able to keep up in a strategic and fast‑paced environment.
• Independent, yet able to follow guidelines well and shows a good sense of judgment.
• Comfortable communicating with a global community, i.e. various cultures and languages.

Work Environment:

• Global & World Class
• Executive Level Guests
• Business Professional
• High Discretion
• Limited Access
• Rapid Evolution and Change

Apply to Eurest today!

Associates at Eurest are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state,…