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Customer Operations Manager
Job in
Redmond, King County, Washington, 98052, USA
Listed on 2026-06-24
Listing for:
Grapevine Round1 AI
Full Time
position Listed on 2026-06-24
Job specializations:
-
Business
Operations Manager -
Management
Operations Manager
Job Description & How to Apply Below
This Customer Operations Manager role at Microsoft involves managing the end-to-end transactional lifecycle for enterprise customers. Responsibilities include contract validation, order and billing management, and driving process efficiency. The candidate will serve as a primary operational contact and utilize continuous improvement methodologies. The role focuses on delivering exceptional customer service while maintaining compliance and accuracy.
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Function Operations Work mode Onsite, unknown
Company
Tier 1## What you will work onThis Customer Operations Manager role at Microsoft involves managing the end-to-end transactional lifecycle for enterprise customers. Responsibilities include contract validation, order and billing management, and driving process efficiency. The candidate will serve as a primary operational contact and utilize continuous improvement methodologies. The role focuses on delivering exceptional customer service while maintaining compliance and accuracy.##
TAL's take Quality 80/1005/5 clarity
Tier 1 company
Strong Tier 1 brand with a clearly defined operational role scope within enterprise business services.
Crisp JD with well-defined operational responsibilities including contract, order, and billing management.## Salaries at Microsoft
34.9 LPA average
Based on 1,631 Grapevine salary entries for Microsoft.
View all salaries
Operations2 - 4 years | L6014 LPA average
Range: 12 - 15 LPAOperations4 - 6 years | L6223 LPA average
Range: 16 - 30 LPAOperations6 - 8 years | L6226 LPA average
Range: 26 - 26 LPAOperations8 - 10 years | L6023 LPA average
Range: 15 - 34 LPA## Must haves
* Bachelor's degree in business, operations, or finance
* Operations, program, or process management work experience
* Project or program management experience
* Experience in contract and order management
* Knowledge of SOX compliance requirements## Tools and skills volume licensing contract management order management billing managements ox compliance project management program management
Nice to have: lean, six sigma, kaizen, data analytics.
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