Sales Operations Program Manager-Federal Quota

** Overview*
* ** Sales Operations Program Manager - Federal Quota*
* Must be a US citizen.

** Location |
** US anywhere.

Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, inspiring excellence, and encouraging teams and leaders to bring their best each day. You can help us achieve that mission by building the data, reporting, tooling, and AI-enabled operating capabilities that help the Americas business run with greater speed, clarity, and impact.

** Americas Business & Sales Operations (BSO)
** is the center of excellence for cross-business execution performance, strategy and planning, and sales operations. The  
** Sales Operations Program Manager for Fed Quota
** is an individual contributor driving seller behaviors to accelerate AI, take share and drive usage. You will collaborate with a variety of stakeholders (Finance, SE&O, HR, Field, WWIC) to support the Field by balancing agility with governance at a large scale.

This is a unique opportunity for someone with passion for fixing broken flows, simplifying processes, scaling best practices and wanting to network by partnering with many teams across Microsoft.

** Responsibilities*
* + Serve as strategic advisor to Federal business OU Leadership on quota and incentive comp related topics

+ Enable more efficient and effective quota distribution and in year management

+ Lead Americas Federal internal quota escalation processes and meetings from intake to closure

+ Triage and research issues using data to validate asks, outline options, define recommendations and drive closure within milestones

+ Proactively and reactively engage on key issues and asks to identify and remove blockers

+ Communicate decisions and amplify insights/learnings via: emails, articles, integrated SharePoint pages, presentations, templates, scripts, talking points, learning day sessions, etc.

+ Manage dual content between corporate and federal systems in accordance with data restrictions

+ Partner with WW and Americas Enterprise to land quota with field so that they understand the why, how, what and when

+ Refine quota process for continuous improvement, automation and innovation ensuring agility in delivering results while consistently maintaining and improving quality with governance

+ Lead change management to standardize Americas Enterprise Commercial processes within the Federal space.

** Qualifications*
* ** Required/minimum qualifications*
* + Bachelor's Degree in Business Administration, Marketing, Finance, Sales, Accounting, Information Systems, Social Sciences or related field OR equivalent experience.

+ 5+ years experience in sales operations, project management, analytics, compensation, sales performance analytics, finance/business analyst, process improvement, business development, consulting, finance, marketing, or a related field OR equivalent experience.

** Other Requirements*
* ** Citizenship & Citizenship Verification** :

This position requires verification of U.S. citizenship due to citizenship-based legal restrictions.

Specifically, this position supports United States federal, state, and/or local United States government agency customer and is subject to certain citizenship-based restrictions where required or permitted by applicable law.

To meet this legal requirement, citizenship will be verified via a valid passport, or other approved documents, or verified US government Clearance

Ability to meet Microsoft, customer and / or  
** government security screening requirements
** are required for this role.

** Microsoft Cloud Background Check** :

This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter.

** Additional or preferred qualifications*
* + Minimum 2-years experience of incentive compensation (quota/awards), finance, operations and/or program management experience is required

+ Minimum 5-years experience on using data to work on complex projects with multiple stakeholders with different priorities with proven ability to bring forward a solution to drive impact

+ Good understanding of compensation principles, Microsoft solutions, sales processes and revenue systems

+ Curious self-starter with the ability to multi-task, manage priorities and reprioritize as necessary

+ Passion for thinking ahead, being innovative, and continuously learning about Microsoft product

+ Ability and desire to partner with stakeholders across the company to learn how others work and how the work in Americas BSO can evolve to support

+ Ability to set clear expectations based around business outcomes, balancing agility with governance/compliance

+ Growth Mindset - good judgment, tact, diplomacy, integrity, patience, and professionalism

+ Non-traditional backgrounds encouraged to apply

Sales Operations IC4 - The typical base pay range for this role across the U.S. is USD $97,600 - $188,400 per year. There is a different range applicable to specific…