Strategic Account Executive - Executive AI Adoption

** Overview*
* The Customer Business Outcomes Executive AI Adoption Lead is a strategic leadership role responsible for accelerating AI adoption among senior business decision makers by translating business priorities into personalized AI experiences during Customer Business Outcomes (CBO) engagements.

This leader will leverage Microsoft's evolving library of ready-to-deploy agents, including role-based agents such as Chief of Staff, Strategy Advisor, Finance Advisor, Operations Advisor, Customer Experience Advisor, and industry-specific agents, to ensure executive stakeholders leave CBO workshops with an AI solution directly aligned to their responsibilities, strategic priorities, and desired business outcomes.

The role serves as a bridge between executive ambition and enterprise-scale AI adoption by removing barriers that often slow transformation initiatives, including limited AI fluency, uncertainty about where to begin, and concerns that AI innovation creates risk outside established IT governance models.

By enabling executives to personally experience business value through tailored agents, this role drives broader organizational adoption, strengthens executive sponsorship, accelerates business transformation initiatives, and creates new pathways for Microsoft consumption growth.

This role is expected to become a foundational pillar of the CBO organization by creating repeatable executive adoption motions, scalable agent deployment frameworks, and global best practices that can be replicated across customers, industries, and geographies.

Success Measures:

+ Number of executive stakeholders adopting personalized agents

+ Executive satisfaction and engagement scores following CBO workshops

+ Increase in AI adoption among key business decision makers

+ Measurable business outcomes linked to agent deployment

+ Reduction in executive adoption barriers and AI resistance

+ Increased executive sponsorship of enterprise AI initiatives

+ Expansion of AI consumption and transformation programs originating from executive-led adoption

+ Creation of reusable global frameworks for Executive AI Adoption

+ Agent survival rates at 30/60/90 days following CBO engagements

+ Number of customer organizations implementing organizational design or incentive changes linked to AI adoption

+ Lighthouse frameworks documented and reused across regions

** Responsibilities*
* Executive AI Adoption Strategy

+ Design and lead the CBO Executive AI Adoption motion for strategic customers and transformation engagements

+ Partner with C-Level executives to identify business priorities, capability gaps, organizational constraints, and desired business outcomes

+ Create personalized AI adoption journeys that demonstrate immediate value to executive stakeholders

+ Ensure executives leave CBO workshops with a practical AI solution that directly supports their role, decision-making responsibilities, and business objectives

+ Position AI as a business transformation capability rather than a technology deployment initiative

Executive Agent Deployment

+ Leverage Microsoft's library of pre-built agents and extensible agent frameworks to rapidly demonstrate business value

+ Match executive personas with relevant AI capabilities including:

+ Chief Executive Officer

+ Chief Financial Officer

+ Chief Operating Officer

+ Chief Revenue Officer

+ Chief Human Resources Officer

+ Chief Information Officer

+ Chief Marketing Officer

+ Chief Supply Chain Officer

+ Chief Risk Officer

+ Guide executives through the development of role-specific agents that support decision making, operational effectiveness, employee productivity, strategic planning, and business transformation initiatives

+ Create repeatable executive use cases that can be scaled across industries and customer segments

+ Establish agent deployment patterns that align to measurable business outcomes

AI Adoption & Change Leadership

+ Lower barriers to executive AI adoption through hands-on demonstrations and personalized experiences

+ Address common executive concerns including:

+ "I don't know where to start."

+ "My team lacks AI skills."

+ "I don't have time to learn another technology."

+ "AI sounds interesting but I don't see how it applies to my role."

+ Help executives become visible champions for AI transformation efforts

+ Build executive confidence through practical application rather than theoretical education

+ Create advocacy programs that encourage executives to model AI-enabled leadership behaviors

Business Value Realization

+ Connect executive agent deployments to measurable business outcomes.

+ Quantify value opportunities including:

+ Productivity gains

+ Decision acceleration

+ Operational efficiency

+ Revenue growth

+ Cost reduction

+ Risk mitigation

+ Employee experience improvement

+ Partner with Value Engineering, Industry Advisors, and Account Teams to connect AI use cases to broader transformation initiatives

+ Develop executive success stories that demonstrate clear business impact

Organizational Design for Lasting Adoption

+…