Program Manager - Business Operations
Listed on 2026-09-08
-
Business
Operations Management, Business Analyst, Change Management, Business Intelligence
Business Operations & Program Manager (Contract)
Location:
Remote
Hourly rate: $75-$77
ANDERSEN is seeking an experienced Business Operations & Program Manager to provide maternity leave coverage and support a high-impact Business Operations team within the Azure Hardware Systems & Infrastructure (AHSI) organization. This role is ideal for a highly analytical, organized, and self-directed professional who thrives in dynamic environments and enjoys driving operational excellence, executive reporting, process improvements, and business insights.
The successful candidate will play a critical role in supporting organizational planning, reporting, headcount management, program coordination, and operational rhythm of business activities. This position also offers an opportunity to leverage AI-enabled tools and automation solutions to improve efficiency and business processes.
Responsibilities
Business Operations & Reporting
- Lead the monthly refresh process for AHSI organizational Key Results (KRs), partnering with team leads to collect status updates and ensure timely reporting.
- Prepare executive-ready summary presentations and insights for leadership reviews.
- Manage headcount reporting and Position Control Number (PCN) tracking, including:
- Dashboard maintenance and reporting
- Weekly management communications
- Monthly executive reporting packages
- Conduct ad hoc analyses to support organizational decision-making, workforce planning, and operational priorities.
Program Management
- Coordinate cross-functional initiatives and support operational planning activities.
- Drive execution of recurring Rhythm of Business (ROB) processes and leadership review cycles.
- Track deliverables, identify risks, and ensure stakeholders remain aligned on priorities and timelines.
- Support business planning, organizational reviews, and operational governance activities.
Process Improvement & Automation
- Identify opportunities to improve operational efficiency and streamline existing processes.
- Leverage AI-enabled tools such as Microsoft Copilot, Git Hub Copilot, automation solutions, and Power Platform capabilities to increase productivity and reporting effectiveness.
- Develop scalable solutions that improve business visibility and reduce manual effort.
Required Qualifications
- Bachelor's degree in Business Administration, Finance, Operations, or a related field, or equivalent practical experience.
- 5+ years of experience in Business Operations, Program Management, Financial Planning, or a related function within a complex, matrixed organization.
- Demonstrated experience managing and improving Rhythm of Business (ROB) processes, leadership reviews, organizational planning, and reporting cadences.
- Strong analytical and problem-solving skills with advanced proficiency in:
- Microsoft Excel
- Power BI
- Microsoft Power Point
- Experience creating executive-level reports, dashboards, and presentations.
- Excellent verbal and written communication skills with the ability to influence and collaborate across multiple stakeholder groups.
- Proven ability to work independently, manage ambiguity, and adapt to changing business priorities.
Preferred Qualifications
- Experience supporting engineering, technical, or product development organizations.
- Familiarity with:
- Microsoft Power BI
- Git Hub Copilot or other AI productivity tools
- Git Hub
- Azure Dev Ops
- Experience implementing process improvements through automation, AI, or workflow optimization.
- Knowledge of workforce planning, headcount management, financial reporting, or organizational operations.
Ideal Candidate Profile
The ideal candidate combines strong business operations expertise with program management discipline and analytical rigor. They are comfortable working across multiple priorities, building executive-facing deliverables, and improving processes through innovation and automation. They bring a proactive mindset, strong stakeholder management skills, and enthusiasm for applying AI and modern productivity technologies to solve business challenges.
Success Factors
- Flexibility and adaptability in evolving business environments
- Strong ownership and accountability
- Excellent organizational skills and attention to detail
- Data-driven decision-making capabilities
- Ability to navigate ambiguity and work with minimal direction
- Passion for operational excellence and continuous improvement through technology and AI-driven solutions
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