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Rider Experience Coordinator — Transportation Programs

Job in Redmond, King County, Washington, 98052, USA
Listing for: TransWest Mobility
Full Time position
Listed on 2026-08-30
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 41000 - 48000 USD Yearly USD 41000.00 48000.00 YEAR
Job Description & How to Apply Below

Trans West Mobility is seeking a Client Experience Coordinator to support the Microsoft transportation program by managing rider feedback, coordinating clear communications, and partnering with internal teams and the client to resolve issues and improve the overall rider experience.

This role requires strong customer service, attention to detail, and the ability to turn feedback and program updates into timely, professional communication for riders, drivers, and client stakeholders in WA and CA.

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