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Rider & Communications Coordinator

Job in Redmond, King County, Washington, 98052, USA
Listing for: TransWest
Full Time position
Listed on 2026-08-31
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 30 - 35 USD Hourly USD 30.00 35.00 HOUR
Job Description & How to Apply Below
Position: Rider Experience & Communications Coordinator

Trans West in Redmond, WA is seeking a Client Experience Coordinator to support the Microsoft transportation program. You will manage rider feedback, coordinate clear communications, and partner with internal teams and the client to resolve issues and improve the rider experience.

Ideal candidates have 2+ years of digital customer service experience, proficiency with Service Now or similar ticketing systems, and strong written and verbal communication in English.

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