Design Program Manager III, Leo Customer Terminals

About Amazon Leo

Amazon Leo is Amazon’s low Earth orbit satellite network. Our mission is to deliver fast, reliable internet connectivity to customers beyond the reach of existing networks. From individual households to schools, hospitals, businesses, and government agencies, Amazon Leo will serve people and organizations operating in locations without reliable connectivity.

As a Design Program Manager for Packaging Technical Publications, you’ll be the innovator for our packaging solutions championing design excellence across Leo’s diverse and worldwide portfolio of products and customers. You’ll be a member of an agile design team to craft an unboxing experience that balances simplicity, accessibility, and sustainability while creating customer delight. You’ll develop global and regional technical publications, collaborating across Industrial Design, Packaging Engineering, UX, Brand, and Research teams.

You’ll navigate technical constraints while delivering elegant solutions that align with strategic design vision. Your role encompasses beginning with a hands‑on attention to design details and customer experience from initial concept development throughout the full product life cycle.

You will collaborate on packaging design initiatives spanning customer terminals and accessories for markets across the world ranging from new technologies to services for those with experience. You are aware of regional and language differences for different cultures to ensure translations are informative for each culture. We’re seeking a creative program manager who solves complex design challenges with refined, impactful solutions while upholding brand consistency and elevating our packaging design aesthetic.

The ideal candidate brings both creative vision and business acumen, with a deep understanding of global markets and emerging trends in packaging technology, materials, and design. You have an exceptional eye for detail, are articulate, and embrace ambiguity.

Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

• Lead cross‑functional teams through design, concept development, and the execution of print production for all language variants.
• Enhance design practices within the team through processes like critiques and design sprints, fostering a culture of excellence.
• Distill complex information into accessible, engaging design deliverables.
• Cut through ambiguity on complex topics and confidently articulate concepts and present work to senior leaders and executives, and other strategic partners via clear, compelling storytelling.
• Demonstrate eagerness to embrace innovative approaches while maintaining a strong commitment to personal growth and team development.
• Provide mentorship and creative feedback to designers, cultivating talent while upholding exceptional design standards.
• Oversee production execution, ensuring quality control, color accuracy, and adherence to material specifications.
• Create a world‑class consumer experience by shaping the full packaging journey—from striking shelf presence to a memorable unboxing moment for all countries and preferred languages of customers.

Amazon Leo is one of the first in the world LEO satellite constellations providing affordable broadband access across the world. This team is comprised of industry‑leading experts in diverse fields aligned to the mission to serve the underserved and not adequately served populations across the world.

• 5+ years of design experience
• Knowledge of branding guidelines and corporate identity, visual design, print and digital layout design
• Experience in Adobe Creative Suite applications, with high proficiency in Adobe Illustrator, Photoshop, InDesign, and Acrobat using macOS
• Experience working in a collaborative team and directly with developers for implementation of designs
• Knowledge of Adobe Creative software, primarily Premiere, After Effects, Photoshop/Indesign at an advanced level