Wastewater Maintenance and Operations Supervisor

The City of Redmond is a thriving, culturally diverse community, and home to over 80,000 residents. Redmond is the hub of an array of commerce and industry ranging from technology, aerospace, and gaming to biomedical and innovation start-ups. In this role, you will represent the city, and our values of service, integrity, accountability, belonging and stewardship.

Ensuring safe and reliable wastewater service is a top priority for the City. The Wastewater Operations Division operates and maintains over 230 miles of pipe and 22 lift stations to ensure uninterrupted conveyance to King County treatment facilities.

The City’s Public Works Department provides essential services that safeguard public health and strengthen Redmond’s infrastructure as well as its built and natural environment. Guided by our mission to build, operate, protect, and maintain critical infrastructure, utility teams manage wastewater collection, drinking water supply, and stormwater quality in ways that promote sustainability, system reliability, and community trust.

We are seeking an experienced wastewater professional to lead the City’s Wastewater Operations Division. As our new supervisor, you will take on a large degree of responsibility for the programs, infrastructure, and skilled staff that are essential to ensuring safe and reliable conveyance of wastewater. In this highly collaborative role, you will work closely with line‑of‑business partners and a wide variety of internal and external stakeholders to accomplish City and Department goals, establish policies and procedures, and advocate for the priorities of Wastewater operations.

• Ensure regulatory compliance with all applicable wastewater standards and reporting requirements.
• Oversee the maintenance, operations, and repair of City wastewater lift station and related equipment and all elements of the wastewater collection system.
• Provide day‑to‑day supervision, coaching, and recruitment of staff. Manage performance and professional development.
• Develop, implement, and report on division goals, policies, procedures, and performance metrics.
• Collaborate closely with internal partners from Utility Engineering, other operations work groups, Capital Projects, Utility Billing, Technology Information Services (TIS), and others.
• Provide high‑quality customer service to internal and external customers related to wastewater issues.

• Knowledge of wastewater regulations, safety standards, and emergency response practices.
• Demonstrated ability to plan, organize and monitor the work activities of plans, projects, teams, and programs according to priorities, schedules, and deadlines.
• Ability to communicate clearly, concisely, and respectfully (written and oral) in a variety of situations with diverse audiences and groups.
• Proficient with MS Office applications and experience or ability to learn other software (Teams, SharePoint, building control systems, data loggers, etc.) to accomplish tasks as needed.

• Three years experience in public works operations.
• Supervisory experience preferred; or demonstrated leadership experience or team lead experience.
• High school diploma or equivalent, some college preferred.
• Any equivalent combination of education, experience and training that provides the required knowledge, skills and abilities.

• Valid Washington State Driver’s License required.
• Washington Wastewater Collection Personnel Association (WWCPA) Level 4 preferred.

This class description describes the general nature of the work performed, representative duties as well as the typical qualifications needed for acceptable performance. It is not intended to be a complete list of all responsibilities, duties, and skills required of the job. Please review the Maintenance and Operations Supervisor job description for more information about the knowledge, skills, abilities, working conditions, and physical requirements.

Our employees earn competitive wages and enjoy an exceptional benefits package that includes:

• MEDICAL INSURANCE – Choice of two plans for employees and their eligible dependents:
  Premera…