Lab Engineer

Lab Engineer – Assistant II (Lab Support) Responsibilities

• Assemble, configure, and test server hardware platforms for bring‑up.
• Install and configure operating systems (Linux, Windows, VMware) and drivers.
• Perform BIOS, CPLD, firmware, VR, and BMC installation/flashing, including chipset driver updates.
• Connect systems to network environments using DHCP/Static IP configurations.
• Receive and investigate hardware/software issues reported by engineering teams.
• Develop and implement debug tools and procedures to accelerate issue resolution.
• Perform root cause analysis of hardware/software failures and document findings.

• Bachelor’s degree in electrical engineering, computer engineering, or a related field.
• 5+ years of experience as a Data Center Server lab technician/validation & debug.
• Strong understanding of computer architecture, operating systems, and firmware.
• Hands‑on experience with Linux, Windows, and VMware OS installation and driver configuration.
• Proficiency in firmware/BIOS/BMC flashing and debug workflows.
• Experience with debugging tools, triage techniques, and system validation practices.
• Excellent analytical, problem‑solving, and root cause analysis skills.
• Ability to work independently in high‑pressure environments while collaborating effectively with cross‑functional teams.
• Strong communication skills and proven ability to quickly learn new technologies.
• Work may be performed in a high‑noise environment; noise‑cancelling equipment may be required.
• This role will require an 18/7 support model, potentially different shifts and weekends (40 hrs / week).
• Remote or hybrid work is not supported for this position.

Redmond, Washington (on‑site, night shift).

$38,000 – $57,000

Full‑time employees accrue a minimum of 10 days of paid vacation per year, 6 days of paid sick leave each year (pro‑rated for new hires), 10 paid holidays, and are eligible for paid bereavement leave and jury duty. They are eligible to participate in the company’s 401(k) retirement plan with employer matching. Employees and eligible dependents residing in the US are eligible for medical, dental, and vision insurance, as well as basic life insurance, accidental death and disability insurance, and short‑ and long‑term disability benefits.

Employees may also purchase additional voluntary short‑term disability benefits and participate in a Health Savings Account (HSA) as well as a Flexible Spending Account (FSA) for healthcare, dependent child care, and commuting expenses under IRS guidelines. Benefits may vary in Puerto Rico.

UST is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or other characteristics protected by law. We will consider qualified applicants with arrest or conviction records in accordance with state and local laws and “fair chance” ordinances. UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.