Project Manager II

Benefits

U.S.

-based employees have access to medical, dental, and vision insurance, a 401(k) plan and company contribution, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others. U.S.

-based employees also receive, per calendar year, up to 6 scheduled paid holidays. Additionally, eligible hourly/non-exempt and exempt employees accrue up to 112 hours of PTO based on years of service and may annually take up to 8 hours of paid volunteer time. Additional paid sick leave is also provided if required by state or local law.

Summary of Position:

The Project Manager II will create structure and define an approach that will facilitate the collection, clear communication, and ultimate delivery of Project goals and objectives. The Project Manager II will work on scopes that are well defined. Project complexity is expected to be moderate with associated levels of risk and business impact. Projects are expected to run for several months in duration and are composed of 1-3 technical teams and the Client.

The Project Manager II is responsible for the overall direction, coordination, implementation, execution, control, and completion of specific projects.

Essential Functions:

• Independently translate contents of a Client Statement of Work, Letter of Intent, or other Work Order into deliverables and milestones for customers
• Ensure that the project requirements are documented and agreed upon
• Establish a project plan that will achieve the project deliverables and milestones
• Responsible for maintaining the detailed project schedule over the project duration
• Manage IT projects, project segments, and resources schedules
• Define goals, outline approach, and make adjustments to achieve desired delivery
• Track project changes, produce updates, and report to the customer based on the agreed schedule
• Provide leadership/direction for the project team including resource assignments for both company and client
• Achieves operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change
• Implement and manage project changes and interventions to achieve project outputs
• Responsible and must use independent discretion for the following project levels:

Budget

Spend to date

Forecasted Spend

Assessment of budget burn rate relative to the total project budget, scope, and due dates

• Proactively manage escalations
• Ensure billing is correct prior to invoicing
• Create Project controls such as action item lists, risk logs, issues logs, change control, decision logs
• Act as point person for Project-level communications that will keep sponsors, stakeholders, business partners, and team leads informed on matters including, progress to plan; key milestones; integration efforts/needs across the program and/or project; risks, issues, etc.
• Capable of garnering consensus in challenging circumstances
• Instill confidence of delivery to Clients
• An expert in project team management including dynamics of virtual teams, matrix reporting relationships, and cross-functional resource identification and allocation
• Drive operations meetings or another appropriate forum to prospectively manage upcoming milestones, decisions, and plans
• Ensure meetings have structure and clear purpose and goals; facilitate and drive meetings effectively and communicate decisions and action items clearly to team members and relevant parties outside of the team
• Responsible for all aspects of HR including hiring, firing, and performance management

Competencies:

Ensures Accountability

Tech Savvy

Communicates Effectively

Values Differences

Customer Focus

Resourcefulness

Drives Results

Plans and Prioritizes

Decision Quality

Self-Development

Work Environment:

This position is based in a professional office setting and regularly utilizes workplace technology, including computers, smartphones, multifunction printers, cloud-based filing systems, and collaboration tools.

Physical Demands:

This role requires physical…