Project Manager, Systems Analyst, Technical Support

Project Manager (Contract)

Please note that this is a contract role providing services to Microsoft through external staffing partners of Allegis Global Solutions. If you are selected for this role, you will be employed by AGS and will not be an employee of Microsoft.

This position offers an opportunity to serve as a critical bridge between technical teams and business operations, ensuring seamless adoption and support of self‑serve capabilities. The successful candidate will coordinate readiness initiatives for new technical capabilities, manage user acceptance testing processes, and provide essential troubleshooting support while maintaining comprehensive documentation. This role requires someone who thrives at the intersection of process, tooling, and operations, partnering closely with engineering, operations, and support teams to keep adoption efforts unblocked and ensure documentation accurately reflects real‑world usage.

The position demands a detail‑oriented professional who can effectively manage technical dependencies, track release impacts, and coordinate handoffs between multiple tools and teams while supporting ongoing readiness as capabilities evolve.

• Coordinate readiness activities for new capabilities, including prerequisites, access requirements, and workflow changes
• Track technical dependencies, release impacts, and handoffs between tools and teams
• Develop and maintain user acceptance testing plans, test scripts, and success criteria
• Coordinate testers, manage defect intake, and track issues through resolution
• Serve as first‑line triage for technical issues by reproducing problems, collecting evidence, and routing to appropriate owners
• Track issues to closure and identify recurring patterns or root causes
• Maintain comprehensive documentation including how‑to guides, known issues, and scope scenarios
• Translate release notes into practical guidance for stakeholders
• Support the establishment of durable support mechanisms such as FAQs, knowledge management hub updates, and office hours intake
• Prepare and present cost‑benefit analyses to stakeholders
• Ensure appropriate systems development and project management processes are utilized
• Manage project resources, timelines, and scope throughout the project lifecycle

• 2-4 years of technical project management experience supporting tooling or platform rollouts
• Hands‑on experience working directly with engineering teams and business leads
• Demonstrated involvement in user acceptance testing planning, defect tracking, and release coordination
• Experience delivering technology and business application solutions in multi‑platform systems environments
• Exposure to dobe Experience Manager, Adobe Workfront, Marketo, or email delivery systems such as ACS is highly desired
• Bachelor's degree in a technical field such as computer science, computer engineering, or related field
• PMP or PMI certification preferred
• Expert-level proficiency with Microsoft M365 suite, particularly PowerPoint and Excel
• Strong experience with Azure Dev Ops and Loop
• Exceptional attention to detail and organizational abilities
  
  Strong documentation and technical writing capabilities
• Excellent communication skills for partnering with engineering teams and business leads
• Ability to assess risk and apply management principles to technology applications
• Proven ability to learn business processes quickly and work effectively with partners at different levels
• Demonstrated flexibility and adaptability in exercising judgment within changing environments
• Strong problem‑solving and troubleshooting capabilities
• Ability to manage competing priorities effectively

• Location:
  
  Redmond, WA
• Duration: 2 months
• Pay Range: $47.50 - $54 per hour
• Weekly
  
  Schedule:
  
  40 hours
• Job Status:
  Non‑Exempt
• Final date to receive applications:
  Apply within 72 hours of the posting date to ensure consideration.

• Medical, dental & vision
• Hospital plans
• 401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
• Life Insurance (Company paid Basic Life and AD&D as well as voluntary Life & AD&D for the employee and dependents)
• Company paid…