More jobs:
TechOps Administrator
Job in
Redmond, King County, Washington, 98052, USA
Listed on 2026-05-11
Listing for:
Zachary Piper Solutions
Full Time
position Listed on 2026-05-11
Job specializations:
-
IT/Tech
IT Support, Systems Administrator
Job Description & How to Apply Below
Zachary Piper Solutions is seeking a Tech Ops Administrator I to support a Secure Operations Center (SOC) environment delivering 24x7x365 operational support for Azure core and Office 365 platforms. The Tech Ops Administrator I will play a key role in maintaining system availability, supporting deployments, and assisting in outage response and recovery efforts. This position will be onsite in Redmond, WA and requires a Ts/SCI clearance with Full Scope Polygraph!
Responsibilitiesof the Tech Ops Administrator I
- Monitor and report on deployment flow, ensuring operational functionality and escalating issues as needed
- Identify volume drivers and coordinate with feature teams to drive fixes
- Execute documented deployment scripts and operational procedures
- Coordinate restoration actions with cross-functional teams during outages
- Support outage restoration efforts in accordance with SLAs and established procedures
- Document all investigative and recovery actions for audit and root cause analysis purposes
- Identify and implement recovery actions in collaboration with engineering teams
- Troubleshoot and debug system issues to mitigate service disruptions
- Update standard operating procedures and technical documentation as needed
- Support secure work area operations including hardware deployments, escorting maintenance personnel, and troubleshooting equipment issues
- Active TS/SCI clearance with Full Scope Polygraph required
- Bachelor’s Degree in a related field or equivalent combination of IT training and hands‑on experience
- Strong customer service mindset and communication skills
- Ability to work in a fast‑paced environment with shifting priorities
- Strong troubleshooting, debugging, and problem‑solving skills
- Ability to work under pressure in time‑sensitive outage scenarios
- Strong written and verbal communication skills
- Willingness to support shift work in a 24/7 operational environment
- Salary:
Up to $130,000 based on experience - Comprehensive Benefits:
Medical, Dental, Vision, PTO, 401k, Sick Leave, and Paid Holidays
This job opens for applications on March 18, 2026.
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