Hardware Lab Manager

The Hardware Lab Manager is responsible for owning and operating a hardware lab environment that supports program validation, device readiness, and execution s role blends hands‑on hardware and systems engineering work with lab operations, coordination, and leadership responsibilities
.

The ideal candidate is comfortable being both in the lab
—working directly with devices, imaging, and recovery workflows—and at the operational level
, ensuring the lab runs efficiently, consistently, and in alignment with program timelines. This person acts as a key bridge between technical execution and program coordination.

• Manage and oversee the day‑to‑day operation of a hardware lab environment
  , ensuring devices, tooling, and workflows are organized, functional, and scalable.
• Establish and maintain lab standards, processes, and best practices to support repeatable and reliable execution.
• Ensure lab readiness to support Program distribution and validation execution
  , including managing device availability and health.
• Perform and oversee device setup, configuration, imaging, flashing, and recovery workflows
  .
• Troubleshoot hardware, OS, and system‑level issues that impact device readiness or validation timelines.
• Ensure devices meet required readiness criteria prior to being distributed for program use or validation activities.

• Serve as the primary point of contact with the TPM (Technical Program Manager) lead
  , collaborating closely on program execution, priorities, and timelines.
• Communicate lab status, risks, and blockers clearly to program stakeholders.
• Coordinate across teams to align lab activities with program needs and execution plans.

• Balance hands‑on technical execution with operational leadership
  , ensuring the lab runs smoothly even when multiple priorities are in flight.
• Provide guidance and oversight to others working in or using the lab, ensuring adherence to processes and standards.
• Proactively identify opportunities to improve lab efficiency, reliability, and scalability.

The client is looking for someone who:

• Has experience managing or overseeing a hardware lab environment
  , even if the role was partially hands‑on.
• Is comfortable owning lab operations end‑to‑end
  , not just performing isolated technical tasks.
• Can balance technical depth (hardware, imaging, systems troubleshooting) with coordination and leadership responsibilities
  .
• Is organized, communicative, and confident acting as a central point of accountability for lab readiness and execution.
• Thrives in environments where priorities shift and program timelines matter.