Lab Engineer

Lab Engineer (Assistant II – Lab Support) Responsibilities

• Assemble, configure, and test server hardware platforms for bring‑up.
• Install and configure operating systems (Linux, Windows, VMware) and drivers.
• Perform BIOS, CPLD, firmware, VR, and BMC installation/flashing, including chipset driver updates.
• Connect systems to network environments using DHCP/Static IP configurations.
• Receive and investigate hardware/software issues reported by engineering teams.
• Develop and implement debug tools and procedures to accelerate issue resolution.
• Perform root‑cause analysis of hardware/software failures and document findings.
• Work independently in high‑pressure, high‑noise environments; noise‑cancelling equipment may be required.
• Provide 18/7 support, including weekend shifts (40 hrs/week).
• Remote or hybrid work is not supported for this position.

• Bachelor’s degree in Electrical Engineering, Computer Engineering, or related field.
• 5+ years of experience as a Data Center Server lab technician / validation & debug.
• Strong understanding of computer architecture, operating systems, and firmware.
• Hands‑on experience with Linux, Windows, and VMware OS installation and driver configuration.
• Proficiency in firmware/BIOS/BMC flashing and debug workflows.
• Experience with debugging tools, triage techniques, and system validation practices.
• Excellent analytical, problem‑solving, and root‑cause analysis skills.
• Ability to work independently while collaborating effectively with cross‑functional teams.
• Strong communication skills and a proven ability to learn new technologies quickly.

Redmond, Washington (Onsite role, Night shift). Compensation range: $38,000–$57,000 per year.

Full‑time, regular employees accrue a minimum of 10 days of paid vacation per year, 6 days of paid sick leave, 10 paid holidays, and are eligible for bereavement leave and jury duty. Employees are eligible for the company’s 401(k) Retirement Plan with employer matching, medical, dental, and vision insurance, basic life insurance, accidental death and disability insurance, and short‑ and long‑term disability benefits.

Additional voluntary benefits such as an HSA and FSA are available. Part‑time and temporary employees receive prorated sick leave and may participate in the 401(k) plan.

UST is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or other applicable characteristics protected by law. UST will consider qualified applicants with arrest or conviction records in accordance with state and local laws and "fair chance" ordinances.