Software Development Engineer; C#, .NET, Azure, Kusto

Location:

Redmond, WA

Redmond, WA

We are looking for a motivated and detail-oriented Software Development Engineer (SDE) with a focus on infrastructure and automation. In this role, you will build and maintain backend systems that improve service reliability, operational efficiency, and observability across critical components.

• Design and implement backend components and service workflows to automate infrastructure operations and improve service reliability.
• Build and enhance environment automation to ensure consistency and stability across internal and production environments.
• Contribute to scalable and reusable systems that standardize operational behavior across tenants and services.
• Investigate and resolve deployment pipeline issues including artifact provenance, release naming, and approval flow automation.
• Perform environment-specific configuration changes such as SSL certificate rotation, auth enablement, and service-level code cleanup across staging and production environments.

• Strengthen telemetry and diagnostics pipelines using Dgrep, Kusto logs, and structured tracing for better system visibility and root cause analysis.
• Implement error classification, retry logic, and resilience patterns to improve system stability and reduce false alarms.
• Refine error classification and logging strategies to reduce noise and improve issue resolution.
• Implement security best practices and compliance checks across infrastructure and deployments.
• Evaluate and prototype modern telemetry solutions to complement or replace legacy tracing mechanisms.

• Refactor shared logic into common libraries to promote consistency and reduce duplication.
• Write clean, modular, and well-tested code that aligns with established engineering standards.
• Participate in code reviews and collaborate on technical design decisions.

• Increase test reliability and coverage, especially for complex workflows involving infrastructure or permissions.
• Introduce resilience testing and chaos engineering practices to proactively identify weaknesses.
• Contribute to CI/CD improvements by ensuring builds and validations are stable and efficient.

• Investigate production issues, perform root cause analysis, and implement durable fixes.
• Contribute to capacity planning and performance optimization to ensure systems meet SLAs under varying workloads.
• Maintain and enhance documentation for recurring patterns, edge cases, and troubleshooting workflows.
• Address security hardening tasks such as disabling local auth on cloud resources (e.g., Azure Cache for Redis) and managing certificate lifecycle monitoring.
• Partner closely with the Client Engineering team and other cross‐functional partners to ensure backend infrastructure supports product needs, scales reliably, and integrates smoothly with client‑facing components.
• Contribute to shared technical reviews, sprint ceremonies, and release planning with offshore teams to drive consistent delivery and knowledge sharing.

• Bachelor's degree in computer science or a related technical field, or equivalent experience.
• Strong proficiency in C# and .NET development.
• Experience developing and maintaining backend services or distributed systems.
• Strong understanding of logging, monitoring, and diagnostics in production environments.
• Familiarity with CI/CD pipelines, automated testing, and release workflows.

• Experience with cloud platforms (e.g., Azure, AWS, GCP).
• Exposure to infrastructure automation or reliability‑focused engineering.
• Familiarity with retry logic, circuit breakers, and other resilience patterns.
• Ability to create reusable libraries and shared abstractions to standardize service behavior.
• Experience working with production incidents and improving system health through automation and code.
• Familiarity with Azure monitoring, Geneva Telemetry & Geneva Actions, and Kusto (ADX) for production diagnostics.
• Understanding multi‑tenant systems, service orchestration, and cross‑environment deployment strategies.
• Familiar and able to work in azure‑based…