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Cloud Support Administrator; Scope Polygraph

Job in Redmond, King County, Washington, 98052, USA
Listing for: Zachary Piper Solutions
Full Time position
Listed on 2026-05-30
Job specializations:
  • IT/Tech
    IT Support, Systems Administrator, Cybersecurity
Salary/Wage Range or Industry Benchmark: 100000 - 130000 USD Yearly USD 100000.00 130000.00 YEAR
Job Description & How to Apply Below
Position: Cloud Support Administrator (Full Scope Polygraph)

Zachary Piper Solutions is seeking a Tech Ops/Cloud Support Administrator to support a critical Security Operations Center in Redmond, WA. The team is seeking a skilled system administrator to provide end-to-end operation support for Azure core and Office
365 platform.

Clearance

TS/SCI Full Scope Polygraph (MPO)

Location

Redmond, WA

Schedule

Day shift, swing shift, evening shift available (Redmond, WA) – 24x7 operational environment.

Open for applications on 4/15/2026. Applications will be accepted for at least 30 days from the posting date.

Responsibilities of the Tech Ops Administrator
  • Execute documented deployment scripts and procedures.
  • Coordinate restoration actions with other teams.
  • Support outage restoration actions, adhering to published SLAs or as indicated by procedures.
  • Document all investigative and restorative actions in the designated system of record for audit purposes and root cause investigations.
  • Apply problem-solving, troubleshooting, and debugging expertise to mitigate customer or service outages.
  • Update standard operation procedures and technical training guides documentation as needed.
  • Manage secure work area operations, including assisting in hardware deployments, physical escort for maintenance, and providing equipment assistance/troubleshooting.
Qualifications of the Tech Ops Administrator
  • Must hold an active TS/SCI with Full Scope Polygraph (MPO)
  • Excellent customer service skills and focus.
  • Education:

    Bachelor’s Degree in a related field or equivalent combination of IT training and practical experience.
  • IT troubleshooting and end user support; experience with Microsoft O365, Windows Active Directory, and software functions.
  • Experience administering servers and applications in cloud environment.
  • Programming/Scripting experience:
    Java, Python, Bash, Powershell.
  • Experience utilizing Remedy or Service Now ticketing systems.
  • Openness to shift work, as 24/7 support is essential.
Compensation of the Tech Ops Administrator
  • Compensation: $100,000 - $130,000+ based on total years of experience
  • Full Benefits;
    Cigna Medical, Dental, Vision, 401k, PTO/Holiday, Sick leave as required by law
  • Opportunity to get your foot in the door with cyber security
  • Long-term stable program
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