Lab Engineer

Role description

Lab Engineer

Assistant II - Lab Support

Who We Are:

Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world.

UST is a mission-driven group of 29,000+ practical problem solvers and creative thinkers in more than 30 countries. Our entrepreneurial teams are empowered to innovate, act nimbly, and create a lasting and sustainable impact for our clients, their customers, and the communities in which we live.

With us, you'll create a boundless impact that transforms your career-and the lives of people across the world.

Visit us at

You Are:

UST is searching for a Lab Engineer with familiarity with hardware assembling, racking & stacking.

The opportunity:

• Assemble, configure, and test server hardware platforms for bring-up.

• Install and configure operating systems (Linux, Windows, VMware) and drivers.

• Perform BIOS, CPLD, FW, VR, and BMC installation/flashing, including chipset driver updates.

• Connect systems to network environments using DHCP/Static IP configurations.

• Receive and investigate hardware/software issues reported by engineering teams.

• Develop and implement debug tools and procedures to accelerate issue resolution.

• Perform root cause analysis of hardware/software failures and document findings.

This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.

What you need:

• Bachelor's degree in electrical engineering, Computer Engineering, or experience on related field.

• 5+ years of experience in Data Center Server lab technician/validation & Debug.

• Strong understanding of computer architecture, operating systems, and firmware.

• Hands-on experience with Linux, Windows, and VMware OS installation and driver configuration.

• Proficiency in firmware/BIOS/BMC flashing and debug workflows.

• Experience with debugging tools, triage techniques, and system validation practices.

• Excellent analytical, problem-solving, and root cause analysis skills.

• Ability to work independently in high-pressure environments while collaborating effectively with cross-functional teams.

• Strong communication skills and proven ability to quickly learn new technologies.

• Work may be performed in a high-noise environment; noise-cancelling equipment may be required.

• This role will require 18/7 support model, which may require to work in different shifts and weekends (40 Hrs / week).

• Remote or hybrid work is not supported for this position.

Compensation can differ depending on factors including but not limited to the specific office location, role, skill set, education, and level of experience. UST provides a reasonable range of compensation for roles that may be hired in various U.S. markets as set forth below.

Role

Location:

Redmond, Washington (Onsite role, Night shift)

Compensation Range: $38,000-$57,000

Benefits

Full-time, regular employees accrue a minimum of 10 days of paid vacation per year, receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year), 10 paid holidays, and are eligible for paid bereavement leave and jury duty. They are eligible to participate in the Company's 401(k) Retirement Plan with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance, as well as the following Company-paid Employee Only benefits: basic life insurance, accidental death and disability insurance, and short- and long-term disability benefits.

Regular employees may purchase additional voluntary short-term disability benefits, and participate in a Health Savings Account (HSA) as well as a Flexible Spending Account (FSA) for healthcare, dependent child care, and/or commuting expenses as allowable under IRS guidelines. Benefits offerings vary in Puerto Rico.

Part-time employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company's…