Tech Ii; Part Time

Job Summary

We are hiring immediately for a part‑time TECH II position.

Location:

Microsoft - th Avenue NE Redmond, WA 98052 (online applications accepted only).

Schedule:

Part‑time schedule;
Monday – Friday. Hours may vary. More details upon interview.

Requirement: 2 years of similar experience preferred. Please attach resume.

Internal Employee Referral Bonus Available.

Fixed Pay Rate: $38.50 per hour.

• Review customer and meeting‑planner requests from the reservation system and provide equipment/assistance at the required time and place. Also responsible for gathering information from email and phone communications and distributing it to the assigned contact.
• Provide problem escalation support and issue resolution. Follow‑up on service challenges and work with the manager to take corrective action.
• Provide technical assistance for all meetings and customers that require tech services for their events.
• Follow SOPs for audio‑visual support, as provided by the AV Manager and Director of Technology and Operations.
• Adhere to preventative maintenance room sweeps on a weekly basis, and report sweep information through the database.
• Change data projectors, lamps and cabling pieces associated with all the various integrated systems throughout the portfolio.
• Review operation of equipment with the customer and ensure the customer is comfortable with its operation.
• Offer assistance in operation of equipment and help solve problems if the customer is unsure of requirements.
• Educate staff and customers on the basics of all AV equipment in the facility.
• Maintain metrics associated with room equipment inventory and repairs/replacements completed in conference rooms.
• Communicate with co‑workers and service partners to ensure updated information is shared.
• Assist with conference‑room set‑ups, break‑downs and any other areas where assistance is needed.
• Keep the A/V storerooms organized and well managed.
• Perform other duties as assigned.

• Minimum of one year of experience supporting audio‑visual for events.
• Proficient computer skills and knowledge of office technology/equipment.
• Excellent written and verbal communication skills.

• Full‑time and part‑time positions offer a range of benefits such as Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits (including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program).
• Full‑time positions also offer Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, and Flexible Spending Accounts (FSAs).
• Associates may be eligible for paid and/or unpaid time‑off benefits in accordance with applicable federal, state, and local laws.
• Certain positions may require Florida Level 2 background screening.

Compass Group is an equal‑opportunity employer. We are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.

The Company reserves the right to modify or change the essential functions of the job based on business necessity.

Req