Commercial Surface Lead

Overview

This role is for a leader that empowers a team from strategy through execution. You will lead and scale how Microsoft Surface delivers value to enterprise, corporate, higher education, and small-to-midsize business customers worldwide. We operate at the global headquarters level, setting direction that shapes how field sellers, partners, and GTM teams retain and expand Surface device deployment across business customers.

You will influence senior and divisional leadership, execute through partner channels, inspire teams and customers on the value proposition of Surface all while connecting tightly to Microsoft's broader commercial AI and devices strategy.

As the Commercial Surface Lead, you operate upstream at the intersection of product strategy, engineering, and executive decision-making - defining what we build, why it matters, and how it lands with customers. The shift to AI PCs is creating a generational commercial refresh opportunity. In this role, you define and execute how Surface captures that moment - translating silicon innovation, AI experiences, and Windows commercial manageability into partner-ready, field-ready GTM motions that drive share gain and revenue growth.

Join the team that brings Microsoft's vision to life.

Surface Devices enhance the Microsoft experience by designing products that empower users, elevate productivity, and lead the Windows ecosystem. As a core member of this team, you'll help shape the future of how people interact with technology seamlessly, intuitively, and with purpose. This role spans the Commercial Microsoft Platform, ensuring a unified and scalable product narrative across hardware and software including Windows Pro, M365, Copilot, Intune, Security and Manageability.

You will serve as a trusted thought partner on demand planning to senior leaders across Supply Chain, Engineering, Sales, Finance, and Marketing, working closely with field leaders to build, forecast and deliver on sales. This is a highly visible leadership role with accountability for strategy, results, and market impact. This role requires comfort in sales forecasting and demand planning as well as the levers that impact results.

Your team manages and tracks GTM success from pipeline through partner incentives. You must build meaningful credibility with field sellers, operations and an ability to position with passion the Surface product line.

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

Responsibilities

What We're Looking For

* Experience across hardware and software product marketing or product management, with strategic cross-organizational influence.

* Extensive sales and forecasting credibility, comfort with sales stages and hardware selling cycles.

* People leadership with proven ability to manage teams that align globally across large, complex organizations.

* Experience serving as a spokesperson, representing products in press, events, and executive forums.

* Proven executive presence with experience influencing senior leaders and company-level decisions.

* Adaptable and comfortable operating in a highly dynamic environment.

Business & Strategic Leadership:

* GTM Strategy and Execution for Surface Commercial.

* Represent the global business results and translate market dynamics, customer insight, and competitive pressure into clear signals.

* Shape multi-year vision and long-range planning in partnership with field and product leadership.

* Influence pricing, promotion, planning, and product roadmap to deliver on priorities.

Sales Enablement & Field Readiness:

* Drive commercial field readiness at scale - product disclosures, sales training, competitive positioning, demo experiences, and account-based selling tools.

* Ensure field sellers and partners have the strategy, tools, and confidence to lead with Surface in commercial AI PC conversations.

GTM Planning & Execution:

* Shape major launch moments and executive storytelling while partnering with GTM teams on downstream execution.

* Partner across field, product, supply and finance teams to translate strategy into growth plans.

* Align across the channels to leverage campaigns and partner activation.

* Influence how resources and investments optimize to deliver results and maximize success.

Executive Influence & Cross-Functional Leadership:

* Represent the business across multiple forums. Advise senior leaders on market conditions.

* Lead through influence across Field Sales, Engineering, Devices, Commercial Marketing.

* Drive alignment across large, matrixed…