AI-Enabled Solutions Architect — Microsoft & Security
Job in
Redmond, King County, Washington, 98052, USA
Listed on 2026-06-18
Listing for:
MPower Plus
Full Time
position Listed on 2026-06-18
Job specializations:
-
IT/Tech
Job Description & How to Apply Below
MPower Plus is seeking a dynamic and detail-oriented professional in Redmond, United States, to provide technical support and manage customer interactions. The ideal candidate will have experience with Microsoft technologies, AI agents, and a focus on operational efficiency.
This role involves monitoring incident resolution, ensure SLA compliance, and utilizing ticketing systems effectively. Strong communication and analytical skills are required, with responsibilities including incident analysis and report generation using Power BI.
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