Program Manager Non Tech
Listed on 2026-06-19
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IT/Tech
Technical Writer, Digital Marketing, PR / Communications -
Marketing / Advertising / PR
Digital Marketing, PR / Communications
Overview
Placement Type:
Temporary
Salary: $82-86 Hourly (up to $86/hr)
Start Date:
May 26, 2026
Provide leadership and ownership of Marketing Communications operations, channels, and delivery systems. This role is responsible for ensuring communications are clear, consistent, and delivered effectively at scale by designing and implementing the processes, tools, and workflows that support how the organization communicates.
The role operates with high independence and partners closely with Communications leads to translate strategy and messaging into repeatable, high-quality execution across channels.
Scope of ServicesOwn end-to-end operations of internal communications channels and platforms, including:
- SharePoint / intranet as the primary communications destination and source of truth
- Email and newsletter distribution
- Viva Engage as the amplification and engagement layer for communications
- Survey and measurement tools
Ensure clear connection across channels (for example, email to SharePoint to Viva Engage) so communications land as a cohesive experience for employees.
Define and maintain standards for how content is published, structured, and consumed.
Ensure channel experience is consistent, usable, and aligned to business needs.
Own the publishing pipeline across all communications channels.
Establish and enforce standards for formatting, QA, and channel usage.
Design repeatable workflows for content intake, production, approval, and publishing.
Ensure "last mile excellence" across all published materials (accuracy, consistency, usability).
Partner with Communications leads to ensure content is tailored by audience and channel.
Ensure content is appropriately distributed and connected across channels, including how announcements surface on SharePoint and are amplified through Viva Engage.
Design and implement scalable workflows across communications processes using Power Automate and related Microsoft 365 capabilities.
Identify manual or high-friction processes and redesign them into automated or system-driven workflows.
Build and maintain automation solutions across areas such as:
- Content intake, approval, and publishing across communications channels
- Distribution and targeting
- Communications performance tracking and reporting
Document and standardize workflows to ensure reusability across the team.
Define and implement practical applications of AI (for example, Copilot) across communications workflows.
Partner with Communications leads to integrate AI into:
- Recurring content production (drafting, formatting, summarization)
- Reporting and insights generation
- Knowledge capture and reuse (for example, AMA outputs and recurring artifacts)
Test, validate, and scale AI‑assisted workflows that improve quality, speed, and consistency.
Drive adoption of AI-enabled practices across the team.
Own measurement strategy for communications channels and programs.
Define and standardize reporting frameworks across email, intranet, events, and surveys.
Deliver recurring reporting with clear, actionable insights.
Identify trends and opportunities to improve engagement and effectiveness.
Own communications calendar and publishing cadence across the organization.
Track dependencies, timelines, approvals, and delivery across communications work streams.
Provide visibility into status, risks, and blockers.
Ensure alignment between stakeholders, timelines, and outputs.
Evaluate current communications workflows and identify opportunities for simplification and scale.
Redesign processes to reduce manual effort, duplication, and inefficiency.
Establish clear operating models for how communications work is delivered.
Continuously refine systems based on usage, feedback, and performance data.
Translate communications strategies and priorities into structured execution plans (channels,…
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