Sr. Product Mgr Technical , Leo

Sr Product Manager
- Tech (PM-T) for Amazon Leo

Amazon Leo is Amazon's low Earth orbit satellite network. Our mission is to deliver fast, reliable broadband connectivity to customers beyond the reach of existing networks. From households to small businesses, schools, hospitals, and government agencies, Amazon Leo will serve communities and organizations operating in places without dependable internet access.

The Sr Product Manager
- Tech (PM-T) will be at the forefront of defining requirements and building systems related to customer onboarding, order management, broadband service provisioning and satellite terminal device and network management across enterprise, small business and residential customers as applicable to the segment's needs. This PM-T will be the single threaded owner (STO) for defining and developing the E2E customer experience lifecycle from learning about the product offerings and capabilities, purchase, setup and management and support.

Key job responsibilities include defining integration paradigms and interactions across multiple systems and developing a common vision and scope, establishing timelines, and driving system readiness and solutions ready for launching LEO services. Additionally, this role will engage with customers in partnership with business and GTM teams and will execute in partnership with LEO Engineering, AWS, and Amazon teams.

In this role, you will work directly with customers, engineering teams, and operational stakeholders to define LEO service offerings via expertly crafted working backwards, business requirements documents which can easily be translated into product and engineering deliverables. This role requires the ability to work in a collaborative, analytical, and fast-paced environment and must be comfortable interacting with highly technical cross-functional teams.

The candidate must have strong business judgment, dive deep into data, have strong writing skills and be comfortable leading executive-level reviews. Candidates must be able to analyze and implement subscription lifecycle models with appropriate KPIs for different customer segments.

The best candidates will have deep understanding of customer needs for modern telecommunication services. Candidates with demonstrated business and operational experience within high scale fixed, wireless and satellite telecommunications services targeting consumer and enterprise verticals will be preferred. You will own tangible goals and deliverables to enable system development and readiness to scale globally and deliver the best customer experiences through service delivery.

Export Control Requirement:
Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.