Sr. Technical Program Manager, Leo Trust, Privacy, and Safety

Description

Amazon Leo is Amazon's low Earth orbit satellite network. Our mission is to deliver fast, reliable broadband connectivity to customers beyond the reach of existing networks. From households to small businesses, schools, hospitals, and government agencies, Amazon Leo will serve communities and organizations operating in places without dependable internet access.

The Trust, Privacy, and Safety (TPS) team is responsible for defining, maintaining, and raising the bar with respect to the trust of Leo customers in 100+ countries. As a horizontal team, we are accountable for trust, privacy, and safety outcomes covered under the acceptable use policy, while working cross-functionally both within Amazon Leo and across Amazon, including with Legal, PR, Public Policy, engineering, and business partners.

We are looking for a Sr. TPM who can drive technical trust and privacy programs across Amazon Leo. You will work closely with cross-functional teams across engineering, product, operations, customer support, and legal to drive alignment and deliver innovative solutions to ensure data handling and control compliance with regulatory and contractual requirements. Ideal candidates bring deep knowledge of customer trust needs and may have experience in telecommunications, privacy, or regulatory domains.

Experience operating at scale across consumer and enterprise verticals is a strong differentiator.

Key job responsibilities

* Own end-to-end program lifecycle management for Trust, Privacy, and Safety initiatives, partnering with Engineering, Product, Operations, Customer Support, and business teams to define roadmaps, track milestones, and deliver measurable outcomes that strengthen customer trust.

* Launch and scale new programs by scoping objectives, identifying success metrics, analyzing operational and customer-impact data, and driving continuous improvement across the TPS portfolio.

* Lead escalated risk event response, ensuring swift triage, structured root cause analysis, and clear mitigation strategies. Deliver concise leadership communications including trade-off analysis and short/long-term remediation plans.

* Design scalable data handling and control programs to enable contractual and regulatory compliance

* Establish program-level metrics and success criteria, providing regular executive visibility into progress, risks.

* Influence org-wide trust, privacy, and safety strategy across Amazon Leo and in collaboration with Amazon partners

Export Control Requirement:

Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

Basic Qualifications

* 5+ years of technical program management working directly with software engineering teams experience

* Experience managing programs across cross functional teams, building processes and coordinating release schedules

* Experience leading highly technical programs involving infrastructure, complex systems, systems engineering

* Bachelor's degree in engineering, computer science or equivalent

Preferred Qualifications

* 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience

* Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules

* Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

* Experience working with Data & AI related technologies, including, but not limited to, AI/ML, GenAI, Analytics, Database, and/or Storage

* Experience working in privacy, trust, safety, risk, or other regulatory or compliance domains

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for…