Principal Product Manager - Microsoft Digital

Overview

Microsoft Digital (MSD) builds and manages the critical products and services that Microsoft runs on. We boldly pursue big ideas that power transformational advances at Microsoft and for our customers, while helping Microsoft teams work smarter, faster, and more securely every day. Microsoft Digital employees have deep technical and business expertise, customer insights, and a clear point of view that comes from first‑hand, large‑scale experience with Microsoft and industry solutions.

We are engineers, technology leaders and experts, digital transformation change agents, and customer advocates.

Microsoft Digital (MSD) builds and manages the critical products and services that Microsoft runs on. We boldly pursue big ideas that power transformational advances at Microsoft and for our customers, while helping Microsoft teams work smarter, faster, and more securely every day. Microsoft Digital employees have deep technical and business expertise, customer insights, and a clear point of view that comes from first‑hand, large‑scale experience with Microsoft and industry solutions.

We are engineers, technology leaders and experts, digital transformation change agents, and customer advocates.

Based in Redmond, Washington, the AI, Assistance and Automation Platforms team within Microsoft Digital is looking for a Principal Product Manager to help shape the AI‑powered assistance and automation experiences that Microsoft employees rely on every day. In this role you will stay close to end users – gathering and synthesizing user insights – and translate what you learn into a clear product vision and a roadmap of meaningful capabilities.

You will partner broadly across many product teams, engineering, and service engineering to bring those capabilities to life, and you will measure success by the value, productivity, and satisfaction they deliver for the people who use them.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

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#MSDJOBS

In this role, you will:

• Own the product vision, strategy, and roadmap for AI‑powered assistance and automation experiences.
• Lead AI‑first solution innovation by identifying where generative AI, intelligent assistants, predictive recommendations, automation, and agentic experiences can transform the way employees, developers and IT admins accomplish work.
• Gather user insights through research, feedback, usage data, and direct engagement, and turn them into a clear, prioritized set of opportunities.
• Translate customer needs into meaningful product capabilities, requirements, and a well‑sequenced roadmap.
• Partner closely across many different product teams across M365 and Power platform to align on shared experiences, dependencies, and a consistent end‑to‑end journey for users.
• Partner deeply with engineering, design, research, and business executives to bring end‑to‑end product experiences from concept to launch and ongoing iteration.
• Work closely with engineering and service engineering teams to deliver reliable, secure, and scalable capabilities and to keep them healthy in production.
• Communicate direction, progress, and results clearly to partners and leadership, and build alignment across a broad set of stakeholders.
• Mentor peers and raise the craft of product management across the team.

• Bachelor's Degree in Computer Science, Business, Engineering or related field AND 8+ years experience in product/service/program management or software development OR equivalent experience.

• 4+ years experience taking a product, feature, or experience to market (e.g., design, addressing product market fit, and launch, internal tool/framework).
• 6+ years experience improving product metrics for a product, feature, or experience in a market (e.g., growing customer base, expanding customer…