Program Coordinator

Job Description

Creating and analysing Excel reports.

Surfacing optimization opportunities and conducting customer account analyses per sales guidance.

Provide reporting and managing account administration tasks.

Act as a key point of contact between teams, ensuring escalations are managed efficiently by gathering necessary details, assessing business impact, and coordinating with partner teams for prompt resolution.

Utilize a ticketing system to track requests, troubleshoot issues, and collaborate with stakeholders to complete tasks accurately and on time.

Follow established processes and guidelines to maintain compliance and consistency.

Review account health and proactively recommend search optimization strategies through scaled opportunities.

Coordinate with team members to manage daily workloads and schedules effectively.

Contribute to process and tool innovation, driving greater team efficiency and effectiveness.

Stay informed about new product releases and reporting functionalities to enhance deliverables.

Leverage AI tools to identify trends, generate recommendations, and support data analysis that informs reporting, optimizations, and stakeholder decision-making.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

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• A willingness and ability to learn search engine marketing.
• Strong critical thinking skills with the ability to organize tasks and prioritize effectively.
• Excellent problem-solving abilities and the capacity to multitask while collaborating with cross-functional teams.
• Outstanding written and verbal communication skills.
• A team-oriented mindset with a track record of building strong relationships with partners.
• Flexibility and adaptability to changing business needs and processes.
• A positive and creative "can-do" attitude coupled with a strong work ethic.
• Self-motivation and a proactive approach to contributing ideas and improvements.