Sr Product Manager - Tech , Leo BizOps, Leo E-Commerce Foundations

Product Manager
- Technical (PM-T)

Amazon Leo is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Leo will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.

The Product Manager
- Technical (PM-T) will be at the forefront of defining product vision, strategy, requirements, and building systems to support both consumer and enterprise customers, catalog management, order management, broadband service provisioning, and service life cycle management. This will include integrations into telecom customer systems, sales channel partners, and internal upstream and downstream systems across Leo eCommerce.

This PM-T will be the single threaded owner (STO) for Leo's Catalog, APIs, and business systems for management of Catalog. They will develop a common vision and scope, establish timelines, and drive system readiness and solutions are ready for launching Leo services. The role will engage with both consumers and enterprise customers and will work in partnership with Leo Engineering, and Amazon teams like Accounting, Tax, Legal, Finance to execute the plan.

Key job responsibilities include:

• Working closely with senior business and software engineering leaders and SMEs to understand requirements, conceptualize solutions, facilitate development, and deploy broadband customer onboarding and service activation capabilities.
• Owning tangible goals and deliverables to enable system development and readiness to scale globally and deliver the best customer experiences through service delivery.
• Possessing outstanding written and verbal communication skills and facilitating collaboration across multiple teams.
• Being structured and flexible at the same time to learn as the business evolves.
• Providing visibility and communicating extremely well, with responsibility to provide updates to VPs, author operation plans, business review documents, and communicate to the broader Leo and Amazon team.
• Being a seasoned product leader with a demonstrated history of leading product strategy, technology solutions, data analytics, and customer experience.
• Thriving on ambiguity and having a track record of delivering large-scale technology products and/or leading large operational or technical teams.
• Leading large, global, and complex technology initiatives in a large business unit, working cross-functionally with a number of business and technical teams.
• Having the ability to think and move quickly and being inspired to build mechanisms to simplify and continuously innovate.
• Demonstrating analytical and quantitative skills; ability to use hard data and metrics to back up assumptions and develop business cases.