Senior Business Manager - Consumer Channel Sales

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In the Consumer Channel Sales Organization (CCS),our purpose is to create value with our partners, to market and sell innovative consumer solutions powered by Windows,M365, Surface, and Xbox.

We’repositioned right at the intersection of customers, hardware partners, and channel partners. Our team works with ecosystem partners and internal business groups to drive digital excellence and e-commerce capability, as well as accelerating cloud and subscription adoption. Together, we win by delivering compelling at-home and on-the-go experiences combining intelligent edge devices and services that create Microsoft fans for life.

As the Senior Business Manager - Consumer Channel Sales , you will have the chance to help support and drive growth through collaborating with a wide range of stakeholders across Microsoft (both cross-function and cross-business), to influence the direction and success of CCS and the WW Category Team. If you have a passion for and curiosity about CCS, are looking for a role that provides an opportunity to influence at senior levels, enjoy working in a fast-paced environment, are an exceptional communicator, and can drive process and operational excellence, we’d love to hear from you.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Organization Alignment & Health

• Drive cross line of business alignment of the WW Category leadership team at team meetings by structuring agenda with GM/LT feedback according to ROB demands, following up with notes / actions, and assistance on deliverables.
• Drive cross line of business alignment the full Category team through communications / events / operations planning meetings, ensuring best practice sharing and timely delivery of deliverables to key stakeholders.
• Collaborate with broader teams in CCS as well as partner organizations to ensure that we are coordinating and communicating information to the team in time to generate the right level of clarity, energy, and/or activity and that we aren’t overtaxing the team with extraneous meetings, deliverables, and fire drills.
• Drive strategy, organization, and execution of Culture motions to create a healthy team culture, ensuring that the leadership is aligned and transparent with the team about the right actions to continue evolving our group culture.
• Build strategy and workback / content reviews for All Hands, Organization Events and Learning Days, ensuring that content is relevant and aligned to leadership vision and will deliver clarity, energy, and success for the team.
• Build out strategy for team readiness and capability with Learning and development team managing to budget, and communicating effectively with the team.

• Enrich executive communications – internal & external, to drive thought leadership, culture, and voice of partner influence.
• Drive content strategy for internal events and partner engagements, creating a compelling and impactful event communication strategy and plan, driving clarity and leadership with strong communications.
• Partner with peer teams / organizations to ensure that Devices and Creativity is aligned across overall SLT vision and strategy for communications and events.
• Work with partner engagement teams to build the right executive keynote content for our partners, ensuring Microsoft is regarded as a Trusted Advisor and preferred partner.
• Drive strategy and execution for content, timing / workback, and templates for executive presentations and communications, including…