Deputy Director - Mobility & Infrastructure
Listed on 2026-02-14
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Management
Operations Manager, Business Management
The City of Redmond is a thriving, culturally diverse community, and home to over 80,000 residents. Redmond is the hub of an array of commerce and industry ranging from technology, aerospace, and gaming to biomedical and innovation start-ups. In this role, you will represent the city, and our values of service, integrity, accountability, belonging and stewardship.
Reporting to the Public Works Director, we’re looking for a dynamic, people-centered leader who turns vision into action and outcomes. As our Deputy for Mobility & Infrastructure, you’ll shape how our city moves, invests, and responds—leading with integrity, transparency, and a deep commitment to community service. You’ll oversee the Capital, Streets & Fleets, and Transportation Operations Divisions, working closely with three direct reports to build a culture where teams feel supported, expectations are clear, and results are measurable.
You’ll take ownership of fiscal stewardship, strategic planning, and program management, ensuring that every initiative aligns with our core mission and citywide goals. From emergency response in the field to integrating cross-departmental efforts, you’ll be at the center of decisions that keep our city safe, connected, and moving forward.
If you’re passionate about building strong teams, driving measurable outcomes, and leading with integrity, this is your chance to make a lasting impact.
What you’ll lead and deliver:- Set direction and drive results. You’ll develop and implement division goals that align with Department and City priorities, ensuring operations are consistent with departmental objectives and comply with local, state, and federal requirements. Success looks like clear priorities, steady progress, and services that residents can count on.
- Turn strategy into everyday practice. You’ll translate goals into practical policies, procedures, and programs—and regularly refine them. You’ll use a strategic approach to plan and manage priorities, making tradeoffs visible and aligning people, equipment, and budgets to the outcomes that matter most.
- Build a performance culture. You’ll monitor and evaluate division performance with meaningful measures—quality, safety, cost, and timeliness—and use those insights to improve. You’ll make sure operations are efficient and effective, and you’ll celebrate wins while tackling gaps head-on.
- Lead and grow people. You’ll directly manage staff and subordinate managers: setting expectations, assigning work, removing barriers, and coaching for success. You’ll evaluate performance, make hiring decisions, recommend discipline when needed, and handle terminations with care and fairness.
- Resolve issues with empathy and clarity. You’ll address employee complaints promptly, participate in the grievance process, and respectfully apply and interpret labor (collective bargaining) agreements—partnering with HR and union representatives to find durable solutions.
- Practice continuous improvement. You’ll administer, monitor, and adapt divisional operations over time—using data, field feedback, and community input to make services faster, safer, and more reliable.
- Be a responsible steward of public funds. You’ll develop, monitor, and review expenditures; identify needs; and recommend resources to deliver outcomes in a financially responsible way. You’ll champion transparency in budgeting and ensure investments reflect citywide priorities.
- Shape the department’s future. You’ll collaborate on the Public Works strategic plan—bringing forward practical ideas, equity-centered approaches, and innovations that strengthen our infrastructure and service delivery.
- Advise on policy and regulation. You’ll serve as a technical advisor to the Public Works Director, assessing how policy changes and regulatory updates affect our work, and recommending sound, workable paths forward.
- Strengthen partnerships. You’ll work with other jurisdictions to develop interagency agreements that enable resource sharing and mutually expand our capacity to deliver for residents.
- Serve the community with heart. You’ll ensure timely, respectful responses to resident concerns; elevate customer service standards; and…
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