Design Program Manager

Job Description Responsibilities

• Maintain and run established design operations.
• Work across our RL-R Design team, Researchers, Product Management, Engineering, Data Science, etc.
• Be the eyes and ears of the DPM and DPC to identify opportunities for programs to run more smoothly.
• Own project execution to enable product teams to deliver a high quality product experience.
• Support the operations of our product team by providing logistical support for:
  • Meetings:
    Scheduling, meeting documentation and capturing key takeaways, share‑out learnings.
  • Tasks management:
    Maintain team Tasks board (similar to Jira), ensuring tasks are updated and board is groomed regularly.
  • Run SCRUM:
    Conduct weekly SCRUM meetings with the design team to review tasks in progress, blockers, and backlog items.
  • Weekly Update:
    Ensure designers update Weekly Design Update, used to communicate key items that have landed over the past week.
  • Communications:
    Ensuring that we are delivering the right communications at the right time to our partner teams and other stakeholders, and we are tracking towards meeting our defined communication goals.
  • Ad Hoc:
    Sprint, Summit, Event planning and additional ad hoc project support as needed.
  • Onboarding logistics:
    Support and add new team members to Dropbox, Chat threads, Quip, etc.
  • Design Ops Support:
    Partner with DPC and DPM on team in supporting design ops initiatives.

• 2+ years experience working in a similar capacity required - Producer, Project Manager, DPC.
• Excellent communication and organization skills, with the ability to multi‑task and juggle multiple competing priorities in a fast‑paced environment with grace and confidence.
• Ability to keep the big picture in mind, yet juggle many detailed projects.
• Track record of being detail‑oriented, willing to wear multiple hats, identifying areas for improvement/support and delivering results in a highly organized manner.
• Strong computer and internet / office skills required including tools like Drop Box, Quip, Google Drive.
• Experience working with product designers, researchers, content strategists, and product team is beneficial.
• Design, agency, and start‑up experience is beneficial.
• Bachelor's degree required.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

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