Executive Director - Emerald Heights

Emerald Communities is a mission-focused, not-for-profit organization that provides leadership for its affiliate organizations to create and enhance lifestyle opportunities for Seniors. Our Life Plan Communities include Emerald Heights in Redmond, WA, and Heron’s Key in Gig Harbor, WA. These communities are home to over 750 residents who experience exceptional environments and care where community members thrive.

The Executive Director serves as the senior leader of Emerald Heights and is responsible for advancing the community's mission, culture, operational excellence, resident experience, financial performance, and strategic growth. Emerald Heights is a Life Plan Community offering a continuum of services and care, requiring an executive leader who can successfully balance operational excellence, resident experience, employee engagement, and strategic growth.

The Executive Director fosters a high-performing leadership team, builds strong relationships with residents and families, ensures regulatory compliance, and creates an environment where residents and employees thrive.

As a member of the Emerald Communities leadership team, the Executive Director also contributes to enterprise-wide initiatives, strategic planning, and organizational priorities. This role requires balancing the needs and success of Emerald Heights with the broader mission, goals, and long-term sustainability of Emerald Communities.

This role is expected to be onsite at our Redmond, WA office.

Compensation: $210,000–$230,000 annually
This position is also eligible for up to a 20% performance-based bonus.

Placement within the range will be determined based on the candidate’s job-related skills, experience, and expertise as demonstrated throughout the interview process.

Relocation Assistance
:
Available for qualified candidates.

We offer: 100% paid medical, dental and vision, employer paid life insurance and AD&D. We also offer supplemental Life and Long-Term disability insurance. In addition, we offer Flexible Spending accounts for medical and childcare reimbursements. Eligibility begins the first of the month following 30 days of employment. Emerald Communities also offers retirement plans. On our 403(b) plan, we match 50 cents for every dollar saved up to 10% of your annual salary.

Employer matching begins the first of the quarter following 1 year of employment. This role is eligible to accrue up to 21 paid time off days, 6 paid holidays and 3 personal days.

• Provides overall leadership and direction for all community operations.
• Ensures alignment with Emerald Communities’ mission, values, strategic priorities, and performance expectations.
• Establishes a culture of accountability, collaboration, safety, and service excellence.
• Uses operational, quality, financial, and satisfaction metrics to drive continuous improvement.
• Represents Emerald Heights and serves as a key liaison with residents, families, community partners, regulatory agencies, and external stakeholders.

• Leads, develops, and supports a high-performing leadership team that fosters collaboration, accountability, and operational excellence.
• Creates a culture of trust, engagement, learning, and continuous improvement where employees feel valued, supported, and empowered to succeed.
• Provides coaching, mentorship, performance feedback, and professional development opportunities to community leaders and staff.
• Oversees workforce planning, succession planning, and leadership development initiatives to ensure organizational continuity and long-term success.
• Promotes employee engagement, retention, recognition, and talent development strategies throughout the community.
• Ensures organizational values, service standards, and performance expectations are consistently communicated, modeled, and upheld.
• Addresses employee relations issues in partnership with Human Resources while fostering a positive and respectful workplace culture.

• Provides overall financial leadership for Emerald Heights, ensuring responsible stewardship of organizational resources and alignment with Emerald Communities' financial goals.
• Develops, in collaboration with the leadership team, the annual operating and capital budgets and ensures their timely submission for review and approval.
• Monitors financial performance, analyzes trends and variances, and implements strategies to achieve budgeted and long-term financial objectives.
• Balances operational needs, resident experience, employee engagement, and financial sustainability in decision-making.
• Identifies opportunities to improve operational efficiency, revenue growth, occupancy performance, and cost management while maintaining high-quality services.
• Ensures appropriate financial controls, accountability, and compliance with organizational policies and procedures.
• Participates in long-range financial planning, capital planning, and strategic initiatives that support the future growth and…