Assistant Director - Haven Heights

Location:

Haven Heights nd Ave NE, Redmond, WA 98052)

Schedule:

Monday-Friday, 9:00am-5:30pm

Pay: $85,009.60/year

Status:
Full-Time/Exempt

Applicants must be available for in-person interviews in Redmond, WA.

The Assistant Director is responsible for program oversight of administrative and supervisory responsibilities. The position oversees the daily operations of the Haven Heights site, while working closely with the Director of Haven Heights to ensure compliance with all rules, regulations, and contractual commitments. Their responsibilities also include the direct supervision of program staff and the implementation and tracking of staff training.

This position is under the direct supervision of the Director of Haven Heights.

This job description should not be interpreted as all-inclusive. It is intended to identify the essential responsibilities and requirements of this position. You may be requested to perform job-related responsibilities and tasks other than those stated in this job description.

• Maintain communication with Director of Haven Heights on all contracts, personnel, grievances, IRs, panel reviews, and new contacts with outside agencies for potential partnerships.
• Directly oversee and manage the operations of the Haven Heights facility and program, including providing supervision to program staff.
• Responsible for contract administration and compliance.
• Provide policy and procedure guidance to program staff.
• Assist with the onboarding and training of new staff.
• Monitor program staff attendance and coordinate with HR on disciplinary action, as needed, for all program staff.
• Review and analyze training needs and coordinate training & development programs to improve individual and organizational performance.
• In coordination with the Director of Haven Heights, participate in short- and long-term planning and goal setting, and evaluate & revise plans as program needs change.
• Coordinate and facilitate team meetings.
• Generate monthly, quarterly, annual, and periodic statistics and reports as required.
• Develop and maintain relations with other service organizations and community partners.
• Coordinate direct referrals from local agencies for resident intakes.
• Respond to emergency situations that may arise, making decisions within policy guidelines as necessary.
• Demonstrate a working knowledge of emergency resources and service organizations.
• Provide supportive care to residents experiencing personal crises.
• Provide crisis intervention and institute security procedures should a critical or threatening situation arise, including providing timely and appropriate notification to police, fire, emergency medical, and supervisory authorities.
• Oversee and institute resident disciplinary action and discharges in close supervision and coordination Director of Haven Heights.
• Ensure the facility’s regular practice of public health safety protocols.
• Conduct periodic walking inspections of the facility for the purpose of identifying and initiating and correcting hazards, inappropriate behavior, necessary repairs, or other notable conditions.
• Collaborate with maintenance staff to uphold the facility’s cleanliness, safety, and maintenance standards.
• Perform other administrative functions as requested.

• Bachelor’s degree in social work, or 2+ years of program management and/or case management supervision experience in lieu of formal education.
• 2 years of supervisory experience.
• 3 years of experience working with individuals experiencing homeless in a shelter/residential program.

• An ability to engage with diverse populations in a respectful and culturally responsive manner.
• Demonstrated ability to work well independently and as part of a team environment.
• A…