Quality Specialist, Leo

Amazon Leo Quality Team Position

Amazon Leo is Amazon's low Earth orbit satellite broadband network. Its mission is to deliver fast, reliable internet to customers and communities around the world, and we've designed the system with the capacity, flexibility, and performance to serve a wide range of customers, from individual households to schools, hospitals, businesses, government agencies, and other organizations operating in locations without reliable connectivity.

Amazon Leo Quality team is driven to develop a Quality System that is capable of scaling aerospace quality to volume and cost levels to meet end customer needs. This position will join the team at an exciting moment, with an opportunity to own quality system development and contribute to the design of requirements, processes, and systems used across the business.

Perform daily defect resolution as the Quality member. Investigates Production System issues to reduce defect rates and drive root cause corrective actions. Implements the Leo Quality System through process development and launch mechanisms. Partners with cross-functional groups to develop and qualify internal production processes, including Quality Assurance processes. Conduct rigorous Continuous Improvement activities to prevent recurrence of non-conformance during assembly. Perform audit activities to ensure compliance to QMS requirements.

Shifts are but not limited to:
Wed-Sat 5:30pm-3:30am OR Sun-Wed 5:30pm-3:30am. Export Control Requirement:
Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

Key job responsibilities include managing the MRB process at production, reviewing non-conformance, approving disposition, performing root cause analysis to reduce non-conformance, leading work instruction (SOP) for quality inspection team, performing in-process and outgoing quality inspection for assembly process, driving inspection improvement process and working toward industry 4.0 standards for automated inspection system, leading problem solving by using tools such as lean six sigma, 8D, A3, Ishikawa diagram or cause-and-effect diagram, and Design of Experiment.

A day in the life includes 24 hour NC review to see the trends and work towards containment actions, reviewing the NC on production floor and performing disposition, reviewing the rework and leading salvage process, performing measurement for quality lab measurement such as CMM, Romer Arm, Optical Vision System, OMM, Height Gage and other gages, working with Quality Engineering and Quality Inspection team and providing support as needed for both functions.

About the team:
Here at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. Amazon has ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences. Amazon's culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.