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Usability Researcher

Job in Redmond, King County, Washington, 98052, USA
Listing for: ManpowerGroup Global, Inc.
Full Time, Part Time position
Listed on 2026-07-05
Job specializations:
  • Research/Development
    Market Research, AI Business & Operations
Salary/Wage Range or Industry Benchmark: 49 - 51 USD Hourly USD 49.00 51.00 HOUR
Job Description & How to Apply Below
Position: Usability Researcher 2

Our client, a leading technology organization, is seeking a Usability Researcher 2 to join their team. As a Usability Researcher 2, you will be part of the UX Research Department supporting SharePoint experiences with a focus on AI‑driven workflows and enhancing customer usability. The ideal candidate will have strong analytical skills, excellent communication, and a collaborative mindset which will align successfully in the organization.

Job

Title

Usability Researcher 2

Location

Redmond, WA - Hybrid 1-2 days/week onsite

Pay Range

$49/hr to $51/hr on W2

Responsibilities
  • Design, execute, and analyze qualitative and quantitative research to deliver insightful and actionable results.
  • Continuously inform the product roadmap by identifying gaps, customer pain points, and potential delighters through customer data analysis.
  • Perform ongoing UX health studies to evaluate if design‑built experiences meet release standards.
  • Communicate research findings clearly and compellingly to all levels of the product team, explaining methodology, insights, and recommendations.
  • Collaborate across engineering, design, and marketing disciplines to land impactful insights that improve user experience.
Requirements
  • 4+ years of experience in research methods impacting product direction and experience design within the technology sector.
  • Proficiency in qualitative user research methods such as user interviews and usability testing.
  • Experience with quantitative research methods including surveys and data analysis.
  • Hands‑on experience with research tools/platforms like User Testing, DScout, Qualtrics, or Marvin.
  • Strong collaboration skills and the ability to work independently in a fast‑paced environment.
Benefits
  • Opportunity to contribute to innovative AI‑driven features in SharePoint.
  • Collaborative work environment fostering creativity and growth.
  • Chance to work on impactful projects that influence product strategy.
  • Supportive team dedicated to user‑centered design and research.
  • Potential for extension based on project needs and performance.
Consultant Eligibility
  • Medical and Prescription Drug Plans
  • Dental Plan
  • Vision Plan
  • Health Savings Account
  • Health Flexible Spending Account
  • Dependent Care Flexible Spending Account
  • Supplemental Life Insurance
  • Short Term and Long Term Disability Insurance
  • Business Travel Insurance
  • 401(k), Plus Match
  • Weekly Pay
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