Strategic Account Executive

** Overview*
* ** Strategic Account Executive | Pharma & Life Sciences Leader
** Brings deep Pharma, Biotech, Med Tech, and Life Sciences industry expertise, connecting business, clinical, research, regulatory, manufacturing, and commercial priorities to technology-driven transformation. Applies a strong understanding of industry trends, drug discovery and development, clinical trials, patient engagement, supply chain optimization, quality and compliance, and AI-driven innovation to help customers accelerate business outcomes and achieve strategic objectives.

Manages the development and execution of mature, dynamic customer plans based on proven methodologies to build and sustain long-term business growth. Collaborates across Microsoft, partner ecosystems, and industry stakeholders to influence broader market outcomes and strategic initiatives. Leverages trusted relationships with senior leaders and C-suite executives to shape long-term strategic direction, influence key business metrics, and position Microsoft as a critical partner in the customer's transformation journey.

Expands executive-level relationships across organizations to increase strategic impact, identify new growth opportunities, and drive business value across multiple business units and functions. Anticipates customer challenges and risks, identifies root causes, removes blockers, and develops recovery plans that enhance customer satisfaction and strengthen long-term partnerships.

Owns the development of strategies that demonstrate the value of Microsoft's cloud, data, AI, and security solutions, aligning innovation with customer priorities and business goals. Combines deep industry expertise with knowledge of evolving healthcare and life sciences trends to uncover new opportunities, deliver differentiated solutions, and accelerate digital transformation initiatives.

Leverages a broad internal and external network of subject matter experts, industry leaders, and strategic partners to strengthen understanding of customer priorities, competitive landscapes, and emerging market trends. Uses deep knowledge of Microsoft's solutions and industry-specific challenges to influence executive decision-making, enhance customer capabilities, drive innovation, and deliver sustainable business growth across the account portfolio.

** Responsibilities*
* ** Account Management*
* Manages the development and application of a mature/dynamic multi-year customer account plan based on proven methodologies to manage a sustainable, long-term business portfolio. Leads strategies for the assigned account that yield high-volume sales and open new opportunities for both Microsoft and the partners, aligned to goals, budgets, and forecasts.

Proactively solicits feedback on additional needs, products, and features to develop targeted strategies for customers. Demonstrates a strong understanding of the customer's business model to articulate growth opportunities, leveraging industry expertise to shape ecosystem. Influences relevant (internal and external) stakeholders and resources to drive change on behalf of the customer and to enhance team capabilities, improve Microsoft offerings, and adapt Microsoft's messaging to the assigned account.

Leads efforts with key internal and external partners and business including vertical industry partners with technical decision makers in developing, sharing, and promoting mutually beneficial, long-term, tailored account plans to grow sales and partner impact, leveraging deep relationships, influence, and industry expertise. Collaborates across organization and partners in discussions to impact the broader ecosystem (e.g., passing legislation).

Proactively expands strategic network of key internal and external partners and decision makers, including vertical industry partners, to ensure execution of core tasks and account transactions and to provide a comprehensive account management experience.

Orchestrates the execution of strategies for the assigned account to ensure engagements yield high-volume sales, drive plans to increase revenue potential, and open new opportunities for both Microsoft and the partners, aligned to goals,…