Security Specialist Job Redmond area,Washington USA,Security

Emerald Heights is a premier life plan community located in Redmond, Washington. We are dedicated to providing our residents the best senior living experience in the Puget Sound area and offer a full continuum of care from independent living to assisted living, skilled nursing and memory care. If you want to look back at the end of the day and feel the difference you have made, you will want to join our team.

You will have the ability to greatly influence the care and service provided to our seniors and the opportunity to create long‑lasting relationships that will impact many lives.

The Security Specialist serves as the first point of contact for residents, guests, vendors, and staff entering Emerald Heights. This role is responsible for providing a welcoming and professional front entrance experience while maintaining campus safety through visitor access control, emergency response coordination, and continuous monitoring of fire, life safety, and security systems.

We

Offer:

100% paid medical, dental and vision.
Employer‑paid life insurance and AD&D for employees working 30+ hours per week (option to buy‑up if desired).
Flexible Spending account for medical and childcare reimbursements with a $500.00 rollover feature (no rollover on childcare). Option to purchase long‑term disability insurance.
Eligibility begins the first of the month following 30 days of employment.
Eligibility to enroll in the company’s 403(b) plan (20+ hours per week). Matching: 50 cents for every dollar saved up to 10% of your annual salary. Matching begins the first of the quarter following one year of employment.
Full‑time employees accrue up to 16 paid time‑off days, six paid holidays and three personal days. Pro‑rated paid time‑off for part‑time employees.

In addition we offer:

Tuition reimbursement
Employee discount program
Employee assistance program (EAP) through Wellspring Family Services
Gym and pool
Free parking
Free meals
Beautiful walking paths around the community

Pay:

$21–$27 based on experience level.

Schedule:

Part‑time or full time – flexible.

Primary Responsibilities:

Activate/Deactivate proxy cards for staff and residents as requested.
Review video and send requestor information, still pictures, or video as requested.
Monitor CCTV cameras, access control systems, alarms, and life safety systems; respond according to policy.
Monitor fire alarm panels, supervisory systems, annunciators, elevators, emergency call systems, and related equipment.
Observe and respond to suspicious activity, unauthorized access attempts, alarms, troubles, and safety concerns.
Coordinate emergency response and provide support for emergency events as necessary.
Issue, verify, and log passes and access credentials for visitors, vendors, and contractors; manage guest sign‑in procedures.
Greet and assist residents, visitors, vendors, and contractors in a professional manner.
Answer phones, provide directions, and route inquiries appropriately.
Create a safe and welcoming first impression.
Assist with deliveries, transportation arrivals, and special event traffic flow.
Maintain logs of events, alarms, outages, incidents, and system notifications; complete incident reports accurately and promptly.
Document daily activity logs and shift pass‑down notes.
Communicate clearly with residents, families, and team members; maintain professionalism and confidentiality.
Support after‑hours communication protocols.
Support drills, emergency preparedness exercises, and evacuation procedures.
Help with project work as requested.
Attend in‑service training and education sessions.

Required Knowledge,

Skills and Experience:

High school graduation or GED.
Minimum six months’ experience in the security field, guest services or related areas.
Valid Washington State driver’s license.
Customer service, hospitality, front‑desk, or security experience preferred.
Experience with fire alarms, access control, or security systems preferred.
Strong prioritization and multitasking skills.
Basic computer skills.
Excellent customer service and communication abilities.
Ability to work independently and make sound decisions.
Reliable, consistent attendance.
Proficiency in spoken and written English.
Ability to remain calm and alert under pressure.
Ability to patrol campus and work evenings, weekends, and holidays as needed.

All Emerald Heights employees must pass a criminal background check and other pre‑employment requirements. We are an E‑Verify employer.

Emerald Heights is an equal opportunity employer.

#J-18808-Ljbffr