Service & Warranty Technician

General Description

Provide maintenance on specialized commercial HVAC systems according to Company standards providing the customer with high quality experience.

• Start up and service mechanical and electronic equipment.
• Utilize hand tools and test equipment to perform work.
• Review work order and related manuals, blueprints, and schematic diagrams to determine tasks to be performed and tools, equipment, and parts needed for installation or repair assignment.
• Discuss assignment with customer’s representative and inspect installation site to verify that electrical wires, conduit, switches, and circuit breakers are installed according to specification.
• Troubleshoot HVAC equipment to detect malfunction and repair or replace defective parts, using hand tools and power tools.
• Interpret maintenance manuals, schematics, and wiring diagrams, and repair equipment utilizing knowledge of electronics and using standard test instruments and hand tools.
• Consult with engineering personnel to resolve unusual problems in system operation and maintenance.
• Document service calls and start ups noting product performance, and suggestions for product improvements.

• Education:
  
  High School Diploma or equivalent; additional trade schools or certifications a plus.
• Knowledge of industry products/equipment a plus.
• Knowledge and experience with a variety of hand tools.
• Experience in making repair and replace decisions.
• Familiar with a wide range of equipment and troubleshooting techniques.
• Mechanical aptitude and general tool knowledge.
• Must be able to travel 90% of the time.
• Valid driver’s license with clean MVR.
• Excellent communication skills, both verbally and in written.

• Able to work well with directive, carry out assignments and prioritize issues.
• Capable of utilizing a laptop PC for reporting and troubleshooting software.
• Able to work cooperatively in a team environment.
• Organization and multi-tasking skills.
• Time management skills.
• Detail oriented.
• Highly motivated.

• Communicates effectively in written and spoken form.
• Possesses excellent interpersonal relationship skills.
• Exhibits good decision making and analytical problem solving abilities.
• Demonstrates strong multi-tasking capabilities and organizational skills.
• Works effectively in a team environment.
• Works effectively in a fast-paced high‑pressure environment.

• Lift up to 50 lbs.
• Sit or stand for up to 95 percent of work hours.
• Periodic visits to the manufacturing facility with seasonal hot and cold temperatures, dust, and some chemical fume exposure.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at a time with or without notice. This job description is not an exhaustive list of all functions that the employee may be required to perform, and the employee may be required to perform additional functions.

The company reserves the right to revise this job description at any time. The employee must be able to perform the essential functions of the position satisfactorily. If requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of the job, absent undue hardship.

We take care of our people. We offer competitive compensation and robust benefits to all full‑time team members, including:

• Tuition reimbursement
• Paid time‑off
• Paid holidays
• Healthcare insurance & Health Savings Accounts
• Profit sharing or Annual Incentive Plan
• Bonus Premium
• 401(k) plan

Pay Range: $25.29 - $37.94

At AAON and BASX, we’re driven by a shared commitment to innovation, performance, and sustainability. Since 1988, AAON has been at the forefront of the HVAC industry, delivering cutting‑edge solutions for commercial and industrial indoor environments. Since joining forces with AAON in 2021, BASX has built on that foundation with highly engineered, custom solutions for critical environments—including clean rooms, data centers, and laboratories—where precision and reliability matter most.

Together, we design and manufacture highly configurable systems tailored to each application, ensuring our customers achieve exceptional efficiency, performance, and long‑term value. Join us in shaping smarter, more sustainable environments for the future.